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Consumer Feedback Manager
2 weeks ago
As the Consumer Feedback Manager, you will lead a team to deliver the consumer feedback management process, ensuring the rights and legitimate interests of both consumers and the health service are protected.
Your collaborative approach will be essential to building rapport and establishing strong and mutually beneficial connections.You will utilise your compassionate communication and leadership skills to positively engage with stakeholders, to achieve satisfactory coordination, management and resolution of consumer complaints and concern.
Why Darling Downs HealthDarling Downs Health's region is a large geographic area covering approximately 90,000 square kilometres. We are one of the largest employers in the region, with a diverse team of more than 5,500 staff.
We deliver frontline health services across our 29 facilities and treat more than 85,000 admissions to hospital, see greater than 158,000 people through our Emergency Departments, support the birth of almost 3,000 babies and perform more than 19,000 breastscreens.
We offer rewarding career opportunities across a wide range of clinical and non-clinical areas throughout our health service and pride ourselves on providing a work culture that values and respects diversity in the workplace.
We also believe that all our employees should be treated fairly, with dignity and with respect.Darling Downs Health is committed to providing a safe, secure and supportive workplace that aligns with our values of Compassion, Integrity, Dignity, Innovation and Courage.
As a Darling Downs Health employee, you will receive competitive remuneration and have access to:- A wellness program;
- Generous superannuation;
- Flexible work arrangements;
- Career training and development; and
- Salary packaging.
WorkDDHHS #therightfitThis work is licensed under a Creative Commons Attribution 3.0 Australia License.
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