![Box Hill Institute](https://media.trabajo.org/img/noimg.jpg)
Student Engagement Officer
1 week ago
- Multiple positions available
- PACCT 3 $56,592 per annum (exclusive of superannuation)
About Us
Box Hill Institute is a leading Australian provider of TAFE courses, vocational training and international degrees.
Box Hill Institute operates in 10 countries and offers a diverse range of courses to students, businesses and community groups.
The Institute offers the opportunity to obtain formal accreditation at Certificate, Diploma, Degree and/or Postgraduate levels.Located across three locations in Victoria - Box Hill, Lilydale and Melbourne CBD.
The Institute teaches approximately 40,000 students per year with over 500 courses, 200 accredited courses and 10 workplace training facilities.
Box Hill Institute is nationally recognised and received recognition over the years including the International Training Provider of the Year in 2018, Australian Training Awards' Large Training Provider of the Year 2016 and the Victorian Training Awards Large Training Provider of the Year 2016.
The education sector has experienced fundamental change over recent years, due to the pandemic and government reform across the sector.
As Box Hill Institute approaches its centenary in 2024, this is a prime opportunity to drive transformational change at an iconic education institute to prepare for the future of education in Victoria.
Institute
Values
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We deliver outstanding experiences - we put our students and customers at the centre of everything we do. We solve problems, take ownership and create experiences that make a difference.
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We are in it together - as one team, we care about our people, and foster a generosity of spirit for our community. By valuing our differences we ensure everyone belongs in the BHI community.
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We make great ideas happen - we empower each other to inspire new ideas and challenge the status quo. We are adaptable, equitable and agile in responding to opportunities.
About the role:
The Student Engagement Officer supports the Student Engagement Administrator and AMEP Site Manager to recruit and retain students using a variety of communication channels such as face-to-face meetings, telephone calls, SMS and social
media. The role supports students from non-English speaking backgrounds with their goals, as documented in their
Individual Pathway Plan.
The Student Engagement Officer ensures that students are given relevant and reliable information pertaining to future vocational, educational and settlement goals.
This position requires a broad range of skills in career and education counselling, as well as coordination with the AMEP customer service team, classroom teachers, Skills and Jobs Centre and other teaching centres throughout the institute.
Your Skills and Qualifications:
Qualifications:
- A relevant qualification in Business or Office Administration or equivalent at Certificate IV or above.
- Experience in AMEP, SEE or any other English Language Tuition program is highly desirable.
- Fluency in a language other than English is highly desirable
- Stakeholder Management: Ability to respond to clients' needs promptly and to follow through on inquiries, request
- Teamwork and Flexibility: Experience in working collaboratively as part of a team to achieve team goals, including good organisational skills, flexibility during peak periods, and being able to rapidly change priorities as needed without undue discomfort
Working at Box Hill Institute
Benefits
Interested in starting a career with one of Australias leading Institutes? At BHI we value our people.
We offer more than just a job; we offer benefits to enhance your work life, help you grow, and celebrate your achievements.
Employment benefits include:
- Novated leasing and salary packaging
- Purchased leave
- Employee discounts on health insurance, car rental, newspaper subscriptions and more
- Library access, digital and online resources
- Discounts services including floristry, beauty, Fountains Restaurant, Vet Clinic & Dog Grooming
- Counselling support services (EAP) and Health and wellbeing program
- Discounts on CAE/Box Hill Institute short courses for staff and their immediate family
- Staff development program
- Reward and Recognition Programs
Applications close: 9am, Friday 31 March 2023
- Box Hill Institute reserves the right to withdraw an advertised position at any stage._
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