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Aps 4 Trainee Claims Delegate

3 months ago

Perth, Western Australia face2face Recruitment Full time

Closing Date:
Monday 16 January 2023

face2face reference:578597

Location:
Perth, WA

Hours:
full-time

Contract length:6-12 months with possible extension

Pay range:
$46.84 to $49.96 ph ex super

About the role:

This role requires strong verbal and written skills to communicate with internal and external stakeholders.

You will be answering inbound phone calls and providing information on complex healthcare claims as well as processing, chasing up, and managing documents and referral letters.


Duties

  • Undertake claims investigations and determinations.
  • Provide advice and interpretation, including in writing, on aspects of legislation to colleagues, senior managers and clients.
  • Liaise with staff, clients, and outside organisations to reach timely and correct determinations on claims.
  • Undertake tasks and projects to enhance the quality and consistency of service to clients and operational efficiency.

Desirable experience/skills

  • Strong IT skills especially with Microsoft and Outlook programs
  • Prior government experience highly desired
  • Attention to detail
  • Able to learn quickly
  • Able to understand and interpret policy and legislation
  • Strong multi tasking

Benefits

  • Training provided onsite
  • Opportunity for permanency
  • Potential for hybrid working arrangements after training is completed
  • Located in the CBD so easy to commute via public transport

Tony Sapsford



APS