Current jobs related to Director Service Delivery - Sydney, New South Wales - NSW Trains

  • Delivery Director

    2 weeks ago

    Sydney, New South Wales, Australia Sustain Recruit Full time

    About Sustain RecruitSustain Recruit is a leading recruitment agency specializing in placing top talent in the sustainability and environmental sectors. Our mission is to connect passionate professionals with like-minded organizations driving positive change.About the RoleWe are seeking an experienced Delivery Director to join our team. As a key member of...

  • Service Expansion Director

    4 days ago

    Sydney, New South Wales, Australia Central Queensland Hospital And Health Service Full time

    About the RoleThe Executive Director of Service Expansion, Strategy, and Planning plays a pivotal role in guiding the strategic direction, planning, and expansion of services to meet the evolving healthcare needs of Central Queensland.This role involves overseeing the development of strategic and operational plans, master facility planning, and service...

  • Technical Delivery Director

    1 week ago

    Sydney, New South Wales, Australia Firesoft People Full time

    {"Job Title: Technical Delivery DirectorJob Summary: Firesoft People is seeking a seasoned Technical Delivery Director to collaborate closely with team leaders, engineers, support functions, and trading teams. In this role, you'll be entrusted with the successful delivery of technical products and services to our internal business clients.Key...

  • Delivery Director

    1 week ago

    Sydney, New South Wales, Australia HSO Full time

    Job Title: Delivery DirectorAt HSO, we are seeking an experienced Delivery Director to lead our team of consultants in delivering high-quality ERP solutions to our clients.Key Responsibilities:Lead single or multiple project teams to successfully implement ERP solutions using Microsoft Dynamics 365 F&O.Design and implement functional Dynamics 365 Solution...

  • Delivery Operations Director

    6 days ago

    Sydney, New South Wales, Australia KONE Full time

    About This RoleThis is a pivotal leadership position that drives delivery operations performance across Australia and New Zealand, ensuring safe, consistent, reliable, high-quality, and profitable delivery of customer contracts.Key ResponsibilitiesSafety and Quality: Proactively drive outstanding performance in Safety and Quality in Delivery Operations,...

  • Delivery Operations Director

    7 days ago

    Sydney, New South Wales, Australia 201 KONE Elevators Pty Ltd Full time

    About the RoleWe are seeking a highly skilled and experienced Delivery Operations Director to join our team at 201 KONE Elevators Pty Ltd. As a key member of our leadership team, you will be responsible for driving delivery operations performance across Australia and New Zealand.Key ResponsibilitiesProactively drive outstanding performance in Safety and...

  • Delivery Expert

    2 weeks ago

    Sydney, New South Wales, Australia ANC Delivery Professionals Full time

    About the RoleWe are seeking a reliable and skilled Delivery Professional to join our team at ANC Delivery Professionals. As a key member of our delivery team, you will be responsible for ensuring the safe and efficient delivery of customer purchases to their doorstep.Key ResponsibilitiesSafely Load and Secure Freight: Load and secure freight onsite,...

  • Delivery Professional

    2 weeks ago

    Sydney, New South Wales, Australia ANC Delivery Professionals Full time

    About the RoleWe are seeking a reliable and customer-focused Delivery Professional to join our team at ANC Delivery Professionals. As a key member of our delivery team, you will be responsible for delivering exceptional customer experiences in the last mile.Key Responsibilities:Safely load and secure freight onsite, adhering to ANC and client...

  • Strategic Delivery Director

    7 days ago

    Sydney, New South Wales, Australia https:www.bebeejoin Full time

    {"title": "Strategic Delivery Director", "content": "Key ResponsibilitiesAs a Strategic Delivery Director at Bebee, you will be responsible for providing strategic direction to align product vision, engineering roadmaps, and client needs, ensuring the smooth delivery of software programs of work.Leadership and ManagementLead the delivery of strategic...

  • Delivery Specialist

    2 weeks ago

    Sydney, New South Wales, Australia ANC Delivery Professionals Full time

    Job DescriptionJob Title: Delivery ProfessionalJob Type: Full-timeCompany: ANC Delivery ProfessionalsAbout the Role:We are seeking a reliable and customer-focused Delivery Professional to join our team. As a Delivery Professional, you will be responsible for delivering customer purchases to their doorstep, providing a quality customer experience, and...

  • Director of Service

    3 days ago

    Sydney, New South Wales, Australia TeamKids Full time

    About the RoleWe are seeking a highly motivated and experienced Director of Service to join our team at TeamKids. As a Director of Service, you will be responsible for leading a team of educators and ensuring the delivery of high-quality care and education programs to children.Key ResponsibilitiesLead a team of educators and provide guidance and support to...

  • Delivery Operations Director

    2 weeks ago

    Sydney, New South Wales, Australia KONE Full time

    About This RoleThis pivotal leadership position drives delivery operations performance across Australia and New Zealand, ensuring safe, consistent, reliable, high-quality, and profitable delivery of customer contracts. It leads to customer satisfaction and the fulfillment of KONE's business objectives.Key ResponsibilitiesSafety and QualityProactively drive...

  • Service Delivery Director

    7 days ago

    Sydney, New South Wales, Australia Michael Page Full time

    About Our ClientA leading business undergoing a transformative journey.Job OverviewWe are seeking a seasoned professional to lead our service delivery efforts. The ideal candidate will have a strong background in service planning, qualification, and delivery oversight.Key ResponsibilitiesDevelop and implement the unit's strategy, objectives, policies, and...

  • Delivery Professional

    2 weeks ago

    Sydney, New South Wales, Australia ANC Delivery Professionals Full time

    About the RoleWe are seeking a reliable and customer-focused Delivery Professional to join our team at ANC Delivery Professionals. As a key member of our delivery team, you will be responsible for delivering exceptional customer experiences to our clients across Metro Sydney.Key ResponsibilitiesLoading and Securing FreightLoading freight onsite following ANC...

  • Delivery Expert

    2 weeks ago

    Sydney, New South Wales, Australia ANC Delivery Professionals Full time

    About the RoleWe are seeking a reliable and customer-focused Delivery Professional to join our team at ANC Delivery Professionals. As a key member of our delivery team, you will be responsible for ensuring timely and efficient delivery of customer purchases to the doorstep.Key ResponsibilitiesLoading and Securing Freight: Safely load freight onsite following...

  • Delivery Expert

    2 weeks ago

    Sydney, New South Wales, Australia ANC Delivery Professionals Full time

    About the RoleWe are seeking a reliable and customer-focused Delivery Professional to join our team at ANC Delivery Professionals. As a key member of our delivery team, you will be responsible for delivering exceptional customer experiences to our clients in the Eastern Suburbs, Inner & North Sydney.Key ResponsibilitiesLoading and Securing Freight: Safely...

  • Technical Delivery Director

    2 weeks ago

    Sydney, New South Wales, Australia Firesoft People Full time

    Job Summary:Firesoft People is seeking a seasoned Technical Delivery Director to collaborate closely with team leaders, engineers, support functions, and trading teams. As a key member of our organization, you will be entrusted with the successful delivery of technical products and services to our internal business clients.Key Responsibilities:Formulate and...

  • Project Delivery Director

    7 days ago

    Sydney, New South Wales, Australia Green Recruitment Company Full time

    Lead Project Delivery for Renewable Energy ProjectsWe are seeking a highly experienced Project Delivery Director to lead our renewable energy projects from conception to financial close. As a key member of our team, you will oversee major wind projects, managing multiple technical and commercial workstreams in unison.Your Key Responsibilities:Lead project...

  • Director of Speech Pathology and Audiology Services

    2 weeks ago

    Sydney, New South Wales, Australia Gold Coast Hospital & Health Service Full time

    About the RoleWe are seeking a highly skilled and experienced Director to lead our Speech Pathology and Audiology services. As a key member of our team, you will play a pivotal role in shaping the future of our services and driving innovation in the field.Key ResponsibilitiesProvide strategic leadership and direction for the Speech Pathology and Audiology...

  • Director, Portfolio Delivery

    24 hours ago

    Sydney, New South Wales, Australia University of New South Wales Full time

    About the RoleWe are seeking an experienced and skilled Director, Portfolio Delivery to join our team at the University of New South Wales. As a key member of our IT leadership team, you will be responsible for overseeing the planning, delivery, and monitoring of our IT programs and projects.Key ResponsibilitiesManage the project prioritization frameworks...

Director Service Delivery

3 months ago

Sydney, New South Wales, Australia NSW Trains Full time

Director Service Delivery:

  • Organisation/Entity: NSW Trains
  • Job category: CEO & General Management
  • Job location: Sydney, NSW, AU, 2000
  • Job reference number: Employment type: Permanent Full-Time
  • Salary range: An attractive remuneration package
    You can influence outcomes and meet diverse and complicated challenges.

Here's your chance to design and deliver safe, reliable, customer-focused Public Transport services that also provide accessible, sustainable and overall quality of living for more people than you've imagined.
In this role you will lead a number of different functions for NSW Trainlink.

First and foremost you will lead the team providing safe and reliable interstate rail and coach services across NSW into QLD, VIC, ACT and SA.

Leading a multi-disciplined and geographically dispersed team you will be accountable for the effective response to all incidents (including environmental) and passenger service impacts in a 24/7 environment where stakeholder management and relationships are important for success.

Ensuring the safety of both NSW Trainlink staff and passengers is a vital part of service delivery team.


You will be accountable for operational forward planning, rostering and scheduling functions in the 'day of operations' environment ensuring that there are sufficient resources available at all times in delivering passenger services.


As the key relationship holder with the maintainer of the NSW TrainLink rolling stock, you will demonstrate effective relationship and stakeholder management with executive members across Sydney Trains and TfNSW.


You will also be responsible for the leading the relationship with the employee representatives and enterprise agreement negotiations, fostering positive relationships with staff and union colleagues.


You will lead a 'day of operations' centralised control centre function that responds to both passenger and staff impacts in real time ensuring that passengers are provided connectivity in times of disruption.

You will be responsible for responding to media requests and be experienced in responses to all mediums such as TV, radio and print.


You will be accountable as the holder of key executive and operational relationships with stakeholders across TfNSW, NSW, the ACT, South-East Queensland and Victoria ensuring the needs of NSW TrainLink are considered an supported.

For more information on this position and business unit, view the role description.

About You
You are an experienced and seasoned operational service delivery professional:

  • You will have demonstrated experience leading multi-disciplined and dynamic passenger service teams across large geographical areas.
  • You are experienced in delivering performance focused outcomes including safe and reliable services.
  • You possess a deep understanding and experience of highly industrialised and politically sensitive environments.
  • You will display advanced advocacy and interpersonal communication skills with an intuitive ability to understand and drive performance, productivity, and engagement via innovative approaches to deliver operational services.
  • You will bring Industrial Relations knowledge and experience allowing you to resolve disputes effectively through working closely and effectively with staff and employee representatives.
  • You will have experience operating in a regulated environment while having accountability for the operational relationship with the rail and coach regulator.
  • You will have experience in working in an Executive team across multiple functions
  • You will have demonstrated experience building, leading, motivating and setting strategic direction of very accomplished teams.
  • You will understand the balance of addressing passenger requirements whilst adhering to regulatory, policy, government and operational requirements.
  • You have the ability to articulate complex concepts and put forward compelling continuous improvement arguments and rationales to all levels and types of audiences.
  • You are experienced in building, leading, motivating and setting strategic direction of high performing teams.

Who we are
NSW TrainLink helps connect customers all over NSW and beyond.

Our intercity and regional network of trains and coaches provide valuable links between regional and metropolitan centres across NSW and between neighbouring states and territories.


Our services support thriving regional communities and economies by helping people access the things that are important to them and by bringing visitors to our stunning regions.

And it's all thanks to our dedicated and passionate team from right across NSW, who work together to make more than 32.6 million customer journeys happen every year.


Join us
Our workforce is as diverse as the community we serve. If you'd like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning fl