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Contact Center Business Analyst
3 months ago
Job Description:
Mandatory Skills
- Business Analyst with 7+ years experience
- Understanding of the Contact Center domain
Experience in Contact Center nice CxOne
Responsibilities
- Gather requirements & create Functional Specification Document
About XPT:
• XPT Software Australia PTY Ltd, incorporated in 2016, is a Software services company catering to a vast variety of clients across Australia in Banking, Insurance, Telecom, Mining and Manufacturing etc domains.
• We have 90+ technocrats in Australia working at our client project locations at Melbourne, Sydney, Brisbane, Perth, Adelaide etc.
• We engage with our clients for their IT services, R&D, Staff augmentation and Permanent hiring needs for Australia
• XPT Software Australia is part of group companies which has global presence across India (Bengaluru, Chandigarh), Europe ( Berlin, Sweden, Poland)
• We have served 100+ clients globally fulfilling their onsite-offshore needs through local hiring or sponsored work visas
• With our strengths and capabilities, we aspire to support GLOBAL OEMs, Tier 1, Tier 2 companies in Automotive, Aerospace, BFSI, Consumer/Healthcare and Telecom space
• Visit below link to see more opportunities with us
Requirements
CXone, Contact Center, Business Analyst