Performance & Reporting Manager
2 weeks ago
For our key contract, we manage a substantial volume of maintenance work nationwide, encompassing 18,000 reactive and 13,000 planned tasks annually.
We pride ourselves on delivering high-quality services and are currently seeking a detail-oriented and data-savvy individual to join our team as a Data and Reporting Manager.
Role Overview:
The Data and Reporting Manager plays a pivotal role in managing significant volumes of financial and operational data to ensure the smooth coordination and delivery of the BP Contract.
This role requires a keen eye for detail, proficiency in MS Excel and Power BI, and a passion for deep-diving into data to generate actionable insights.
Key Responsibilities:
- Ensure timely and accurate delivery of monthly reports to the client (generated in MS Word).
- Monitor and drive results within the reports to achieve contractual KPIs, collaborating with the account team and vendors to address any shortfalls.
- Focus on planned and reactive works, statutory compliance, health and safety requirements, financial management and reporting, data integrity, and asset management changes and scheduling.
- Conduct regular reconciliation of contract data, identifying and addressing systemic reconciliation issues.
- Generate and update Power BI Dashboards to provide insights into maintenance spend and performance.
- Maintain the vendor pricing matrix to reconcile data with the Planned Maintenance Schedule and vendor agreements.
- Set up and govern regular vendor performance reporting templates for key suppliers.
- Develop and maintain processes, procedures, and records in accordance with contract requirements and BGIS quality management system standards. Provide support to the Contract Manager on daily tasks as required.
Qualifications & Experience:
- Relevant tertiary qualification in a related discipline.
- Experience in analyzing and reporting on property/facility information and trends.
- Proficient in MS Excel, including pivot tables, V Lookups, graphical representation, and trend analysis.
- Power BI reporting capabilities.
- Solid understanding of MS Word for producing quality reports.
- Ideally, experience in integrated services and property models delivering Facilities Management or Project Management Services.
- Understanding of computerized Maintenance Management Systems (Manhattan/ E Maintenance Plus) is a plus.
- Experience in a property or corporate real estate environment or at a senior level in a similarly complex industry.
- Strong attention to detail with proven capability of working within QA, OH&S, and environmental systems. Ability to respond quickly to change and adopt a flexible/innovative approach to problems and opportunities.
Why Join Us / Benefits:
At BGIS, we create safe environments where our people can do their best work.
Our team comprises of individuals from many different cultures and nationalities, with a multitude of valued personal and professional backgrounds.
We welcome diverse perspectives and are always on the lookout for people who can bring new ways of thinking to our teams.
- Opportunity to work in a dynamic and supportive team environment.
- Work-Life Balance
- Competitive salary and comprehensive benefits package.
- Professional development and growth opportunities.
- Employee Recognition Program.
- Excellent Company Benefits.
- Paid Parental and Volunteer Leave.
- Donation Matching Collaborative work environment: Join a supportive team that values innovation, collaboration, and continuous improvement.
About BGIS:
BGIS has over 10,000+ employees globally, we are a leader in the provision of facility management, project delivery, energy and sustainability, asset management, workplace advisory, real estate, and technical services.
- Our organization manages more than 50,000 facilities, including corporate offices, universities, schools, hospitals, and stadiums, and we are regarded as a world leader in the management of data centers and other critical environments. Our clients come from a diverse range of sectors, such as Defence, Healthcare, Government, Higher Education, and Utilities.
- BGIS, we value diversity and are committed to creating an inclusive and safe work environment for all employees, we have a passion for sustainability and drive for innovation.
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