Client Coordinator

1 week ago

North Sydney Council, Australia Global Compliance Certification Full time

Global Compliance Certification (GCC) is a premier independent certification body accredited by JAS-ANZ, specializing in NDIS standards and ISO Management Systems.

We are committed to upholding the highest standards of compliance and quality.

As we continue to grow, we are seeking a dynamic Client Coordinator to help maintain and enhance our client relations and service delivery.

Bring your enthusiasm to drive our efforts forward

Job Overview:


The Client Coordinator will play a crucial role in managing client interactions and ensuring the seamless delivery of our services.

This position calls for an enthusiastic and dedicated individual who can manage client communications effectively, coordinate with multiple departments, and contribute positively to our team's efforts.


Key Responsibilities:

Client Communication:

Serve as the primary point of contact for clients, effectively handling inquiries and providing continuous support throughout the certification journey.


Administrative Support:
Assist the team with various administrative tasks, including calendar management, meeting scheduling, and management of audit reports.

Task Prioritisation:
Efficiently manage and prioritize multiple tasks and projects to meet tight deadlines, ensuring high-quality outcomes.

Document Management:
Keep thorough records and manage office files, adhering to company policies and maintaining confidentiality.

Communication Management:
Handle simultaneous incoming requests and communications from different channels, ensuring all messages are addressed promptly and appropriately.

Problem Solving:
Quickly identify and address issues that arise, being comfortable multitasking to maintain workflow and project timelines.

Project Assistance:
Provide support on office projects and executive assistance as required.

Operational Collaboration:
Collaborate with different departments to enhance operational efficiency and service delivery.

*Other allocated tasks

Pay:
$60,000.00 per year

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • North Sydney, NSW 2060: Reliably commute or planning to relocate before starting work (preferred)

Language:

  • English (required)

Work Authorisation:

  • Australia (required)

Work Location:
In person

Expected Start Date: 03/06/2024

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