Area Manager

2 weeks ago

Eight Mile Plains, Queensland, Australia Weir Minerals Australia Limited Full time

Area Manager – Aftersales Support
Weir Minerals
Lihir Island / Port Moresby PNG
Onsite

Purpose of Role:As the Area Manager in PNG, you will be based on site creating and building relationships and delivering outside the box thinking to deliver a quality product to Weir clients.

With a focus on Aftersales Support for the Weir Minerals Brandstack, you will be working onsite with the client and imbedded in the operations to maximise support and growth. With the ultimate goal of guiding the customers on the most suitable products and solutions that will add value and reduce costs.

Why choose Weir:

Be part of a global organization dedicated to building a better future: At Weir, the growing world depends on us. It depends on us constantly reinventing, quickly adapting and continually finding better, faster, more sustainable ways to access the resources it needs to thrive. And it depends on each of us doing the best work of our lives. It's a big challenge – but it is exciting.

An opportunity to grow your own way: Everything moves fast in the dynamic world of Weir. This creates opportunities for us to take on new challenges, explore new areas, learn, progress and excel. Best of all, there is no set path that our people must take. Instead, everyone is given the support and freedom to tailor-make their own career and do the best work of their lives.

Feel empowered to be yourself and belong: Weir is a welcoming, inclusive place, where each individual's contribution is recognized and all employees are encouraged to innovate, collaborate and be themselves. We continually focus on people and their wellbeing. We believe in fairness and choose to be honest, transparent and authentic in everything we do.

Key Responsibilities:

  • Develop and execute marketing strategies in conjunction with the Sales Manager
  • Complete inspections, troubleshoot equipment and service problems and provide recommendations to both the business and customers for action
  • Maintain comprehensive data on past and planned activities, customer information and customer calls
  • Track & report market share and opportunity GAP analysis focusing on closing the gap
  • Develop and achieve growth and aftersales retention strategies that cascade down into site specific objectives customised to individual customers' needs
  • Maintain technical knowledge of customer process to allow the development and improvement of customer operations specifically for aftermarket performance
  • Support budgeting and forecasting for Aftermarket sales to ensure accuracy of phasing and margin
  • Support the overall wider brand stack and aftersales support growth strategy by supporting East regions customers and peers as required
  • Safety First: Demonstrate 100% commitment to our zero harm behaviours in support of our drive towards developing a world class safety culture.

Job Knowledge/Education and Qualifications:

  • Bachelor degree, preferable Process or Mechanical Engineering
  • Mechanical Trade, Engineering qualification or trade technical knowledge
  • 3-5 years relevant industry experience in a similar role.
  • 5-7 years direct sales experience within industrial markets with a sound technical
  • Prior experience with Weir Products would be highly advantageous
  • Hold a current manual drivers licence

Founded in 1871, Weir is a world leading engineering business with a purpose to make mining operations smarter, more efficient and sustainable. Thanks to Weir's technology, our customers can produce essential metals and minerals using less energy, water and waste at lower cost. With the increasing need for metals and minerals for climate change solutions, Weir colleagues are playing their part in powering a low carbon future. We are a global family of 11,000 uniquely talented people in over 60 counties, inspiring each other to do the best work of our lives.

For additional information about what it is like to work at Weir, please visit our Career Page and LinkedIn Life Page.

Weir is committed to an inclusive and diverse workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, veteran status, disability, age, or any other legally protected status.

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