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Manager Business Support Services

3 months ago


Brisbane, Queensland, Australia The State of Queensland Full time

Children, Youth Justice and Multicultural Affairs (Organisation site )
Office of the Senior Executive Director; Youth Detention Operations and Reform; Service Delivery - Youth Justice; Wacol - Brisbane

Manage, integrate, monitor and improve business services for the new Wacol Youth Remand Centre with a focus on quality improvement, leadership and learning opportunities for staff whilst developing and maintaining a safe, secure and positive environment.

Job details

Position status

Position status Fixed Term Temporary

Position type

Position type Full-time

Occupational group

Occupational group Administration

Classification

Classification AO7

Workplace Location

Job ad reference

Job ad reference QLD/570599/24

Closing date 24-Jun-2024

Yearly salary

Yearly salary $ $133264

Fortnightly salary

Fortnightly salary $ $

Job duration

Job duration Until 31 December 2026 with possible extension

As Manager Business Support Services, you will specifically:


• Provide timely and accurate strategic and operational information, advice and analysis to the Executive Director and the management team on business services, financial, information management and other administrative and business issues, including monitoring performance against the strategic and business plan key performance indicators.

• Provide high level strategic advice to the Executive Director and Management team regarding the development and ongoing management of the centre's annual budget in accordance with operational plans and departmental requirements.

• Manage the Centre budget (with the support of tools such as SAS and SAPr3) to effectively analyse and report on financial performance against agreed objectives through the development of monitoring and reporting systems. Analyse systems and processes to ensure the financial integrity of business operations.

• Oversee projects in relation to business services and operations management issues including learning & development, recruitment and selection, and systems to manage the work performance of staff and the development of a workforce plan.

• Build and maintain professional client relationships with other stakeholders, including QBuild, Youth Detention Operations, other Queensland Youth Detention Centre staff and the Learning Support Unit, which will facilitate professional management practices.

• Ensure that the necessary business services roles and responsibilities are implemented to achieve and ensure effective and efficient service delivery, including rostering, performance management and service delivery outcomes, with consideration to occupational health and safety and workplace rehabilitation needs.

• Participate as an effective member of the Centre's management team in the development, promotion and implementation of the department's strategic direction, the Youth Detention Centre Policies and Procedures, the Centre's operational plans and rules and day-to-day business and operational issues.

• Effectively lead, supervise and manage staff to ensure the development of integrated teamwork and professionalism and the achievement of youth detention goals and philosophies.

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity .

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

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We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity , including making any reasonable adjustments to support you through the recruitment process.

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