Salesforce Administrator

2 weeks ago

Sydney, New South Wales, Australia Canva Full time
Team

***
Sales & Success
***Country

***
Sydney, NSW, Australia
Schedule

***
Full-time
***On-site/Remote

***
Hybrid
Join the team redefining how the world experiences design.

Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte

Thanks for stopping by.

We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide. But you have choice in where and how you work.

That means if you want to do your thing in the office (if you're near one), at home or a bit of both, it's up to you.

What you'd be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun.

So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.


At the moment, this role is focused on:

  • Administration of the production and sandbox Salesforce environments; responsibilities include configuring profiles, roles, security settings, sharing rules, custom objects, custom fields, page layouts, workflow, validation rules, approvals, dashboards, reports, etc.
  • Monitor and maintain security across the Salesforce platform. Carry out Information Security policies in Salesforce to restrict access to data and system processes to authorized users.
  • Perform trend analysis, and develop action plans for improving SLAs and reducing case volume and problems.
  • Incident troubleshooting, resolution, and technical root cause analysis to permanently resolve problems.
  • Build and maintain the best processes to support admin functions such as user onboarding, security audits, system monitoring, reporting & analytics.
  • Assist in Sales systems onboarding training sessions for new hires.
  • Assist the team in building test scenarios and testing the system for new changes.
  • Help create and maintain both teamfacing and technical documentation.
  • Update and build solutions with declarative automation (workflow rules, process builders, flows).
  • Actively support our end users in daily tasks as needed (troubleshooting, data fixes, ownership transfers, etc).
  • Ensure that our Salesforce organization is up to date with the latest releases.
  • Onboard and offboard users within Sales systems; i.e. Salesforce, Outreach, Sales Navigator, LeanData, Catalyst.
  • Help maintain data cleanliness throughout the Sales systems via record cleanups, deduplication, validation rules, and automations. Regular audits of roles, profiles, security settings, sharing, and permission sets to ensure our organization is secure.

You're probably a match if:

  • You are a certified Salesforce Administrator
  • You have around 2 years of experience as a Salesforce Administrator
  • You have exceptional technical knowledge of Salesforce administration and configuration
  • You are a selfmotivated and flexible team player with proven multitasking, time management, & organization expertise with the ability to manage multiple and often changing priorities
  • You stress attention to detail with the ability to analyze and tackle complex problems as well as provide documentation, guidance, and instruction to users
  • You enjoy learning new technologies and want to continue growing your Salesforce abilities
  • You're a selfstarter with strong initiative and problemsolving skills and an allaround positive attitude
  • You have high personal integrity and a commitment to sound, ethical, moral, and legal business standards and practices
  • You possess excellent communication and organizational skills
  • You have the demonstrated ability to complete tasks with mínimal guidance
  • You are a critical thinker with creative solutions to solve challenges and meet business requirements You have experience with CPQAbout the Team


The B2B Sales Systems team evaluates, implements, and administers the technology stack that supports the Sales and Marketing processes; e.g.

lead generation, lead nurture, quote to cash, sales & marketing analytics, etc.

This role will support the various teams within Sales and Marketing to make sure our users are getting the most out of Salesforce and related tools.

About the Role

  • The Salesforce Administrator will work on a team with other Business Systems Analysts (BSA) and Developers to build critical functionality for our Sales and Success teams. As a Salesforce Administrator, you will help end users use Sales systems to help grow Canva as a whole. This role will spend time with end users to create reports, update layouts, improve processes, train users, and various other tasks to help our Sales & Success teams operate efficiently.
  • What's in it for you?
  • Achieving our crazy big goals motivates us to work hard and we do but you'll experience lots of moments of magic, connectivity and fun woven throughout life

  • Salesforce Administrator

    2 weeks ago

    Sydney, New South Wales, Australia Sirius People Full time

    Sirius Technology are working with a retail company to help them recruit a Salesforce Administrator to join their businessThe company have implemented Salesforce within the last 12 months and are looking for a reliable Salesforce Administrator to join their team to help them mature how they are using the platform.Currently they have a Service Cloud solution...

  • Salesforce Administrator

    2 weeks ago

    Sydney, New South Wales, Australia Motion Recruitment Full time

    Sydney NSW- $0 - $750 Daily- $0 - $750 per day- Excellent Culture Great Rates Interesting work Are you a techsavvy problem solver with a passion for optimizing business processes? Join our dynamic team as a Salesforce Administrator and play a crucial role in shaping our Salesforce ecosystem for success. This is an inital 3 month contract with view of going...

  • Salesforce Administrator

    2 weeks ago

    Sydney, New South Wales, Australia Rubix Solutions Full time

    Hybrid working model Competitive salary package Education industryAs a Salesforce Administrator, you will be responsible for managing and maintaining the Salesforce platform for our organisation which is active in the education industry. You will work closely with the sales, marketing, and customer service teams to ensure the platform meets their needs and...

  • Salesforce Administrator

    2 weeks ago

    Sydney CBD, New South Wales, Australia Peoplebank Full time

    Location: Sydney CBD Job Type: Permanent Posted:about 4 hours agoContact: Tamara McMurtrie Discipline:SAP / ERP / CRM Reference: About the CompanyWe are currenlty recruiting for a Salesforce Administrator for a Federal Government organisation.About the roleThe Salesforce Administrator will undertake all day-to-day administration responsibilities of the...

  • Salesforce Administrator

    2 weeks ago

    Sydney, New South Wales, Australia Sirius People Full time

    Are you an experienced Salesforce Administrator looking for your next role?Do you have great communication skills and enjoy working with business users?Do you enjoy working in an office environment and being the 'go to' person for all Salesforce needs? If so... this could be for you Sirius Technology are working with a software company to help them recruit a...

  • Salesforce Administrator

    2 weeks ago

    Sydney CBD, New South Wales, Australia Mars Recruitment Full time

    "This new role involves working for a nationally recognised brand within the financial services sector."As the Salesforce Administrator you will collaborate with the team of existing Salesforce CRM administrators and will be focused on the optimal configuration and operation of the Marketing Cloud.This role is key to the ongoing operation and support of the...

  • Salesforce Administrator

    2 weeks ago

    Sydney, New South Wales, Australia Torrens University Australia Full time

    Who we are:At Torrens University Australia, making a difference is in our DNA. As a Certified B Corporation, we belong to a global community of future-focused companies using business as a force for good. We believe in the transformative power of education to change lives, families, communities - and the world. That's why we're on a mission to increase...

  • Salesforce Administrator

    2 weeks ago

    Sydney, New South Wales, Australia Link Group Full time

    As a Salesforce Administrator at LINK - Corporate Markets, you'll play a vital role in continually improving and enhancing our Salesforce platform. You'll gather requirements and feedback, design best practice solutions, and ensure user satisfaction remains a top priority. If you're comfortable liaising with users, enjoy learning new business processes, and...

  • Salesforce Administrator

    2 weeks ago

    Sydney, New South Wales, Australia Co Talent IT Recruitment Pty Ltd Full time

    Flexible working arrangement/ WFH 6 month contract Potential extension The position plays a crucial role in the Salesforce Team with a Global leader in the medical world.This involves the development of new features and the maintenance of existing functionalities to improve the department's salesforce implementations.It encompasses both support duties and...

  • Salesforce Administrator

    2 weeks ago

    Sydney, New South Wales, Australia Known Full time

    Known is seeking a Salesforce Administrator to refine our Salesforce daily operations across Service & Sales Cloud and Pardot. Translate Salesforce solutions in a rapidly evolving business Newly created role, Permanent opportunity Attractive remuneration package with Employee Stock Option PlanThrough our portfolio of products, Known provides advanced...

  • Salesforce Administrator

    2 weeks ago

    Sydney, New South Wales, Australia SafetyCulture Full time

    SafetyCulture is a customer and product-led SAAS company with an ambitious mission: empower front line workers to drive operational excellence and take ownership of their safety and wellbeing. Our technology platform and products give front line workers a voice and leaders the visibility to make smart decisions in driving safety, quality and efficiency...

  • Salesforce Administrator

    2 weeks ago

    Sydney, New South Wales, Australia Stockland Full time

    An exciting opportunity has arisen for a Salesforce Administrator to join our Innovation, Marketing & Technology team in Sydney.The purpose of this role is to provide Salesforce support to enable successful user adoption, maximise CRM benefits and to recommend and embed enhancements. This role will also help assess the quarterly updates to Salesforce.The...

  • Salesforce Administrator

    2 weeks ago

    Sydney, New South Wales, Australia Telstra Health Full time

    Work options: HybridAt Telstra Health we believe health technology has the potential to be the great enabler for transforming the way healthcare is delivered. With the backing of our parent company Telstra, we're all about combining technology and innovation to deliver significant, scalable solutions for improving patient and clinician experiences and health...

  • Salesforce Administrator

    2 weeks ago

    Sydney, New South Wales, Australia Employsure Full time

    Permanent and Full-Time opportunity in a growing business Sydney CBD Highly social environment where we celebrate success EVERYDAYEmploysure is theleading workplace relations specialist in Australia and New Zealand. We empower employers, providing them with the knowledge and strategies to ensure fairness and safety in the workplace, something which is...

  • Salesforce Administrator

    2 weeks ago

    Sydney, New South Wales, Australia 4C Recruitment Solutions Full time

    Opportunity to take on a critical role as part of the business continuity team for this global pharmaceutical company. Ideally you have proven business intelligence skills and experience gained working in a retail or wholesaler environment and are a competent Salesforce user. As a member of the Business Intelligence team you will be responsible for the...

  • Salesforce Administrator

    2 weeks ago

    Sydney, New South Wales, Australia Sustainability Consulting Full time

    Perm role - Up to $140K + Super + excellent benefits Flexible working Sydney based Join a vibrant, innovative and service focused teamABOUT THE ROLE:A rare opportunity for a Salesforce Administrator to join an exciting leader in the Life Insurance field to join a vibrant, innovative and service focused team.You will work across the organisation and be part...

  • Senior Salesforce Administrator

    2 weeks ago

    Sydney, New South Wales, Australia Uplift Recruitment Pty Full time

    Are you an organised, detail-oriented, Salesforce Administrator who's had exposure across a large variety of salesforce modules and administration?In this role, you will be responsible for ensuring the smooth coordination and execution of various sales processes and activities through the design of workflows and automation to assist in post sales activities...

  • Salesforce Administrator

    2 weeks ago

    Sydney, New South Wales, Australia Employment Hero Full time

    Description:Our mission and where you fit in:At Employment Hero, we're an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in...

  • Salesforce Administrator

    2 weeks ago

    Sydney, New South Wales, Australia Zone IT Solutions Full time

    We are looking for a Salesforce Administrator for a sydney based project. Minimum 2 years' experience as a SalesForce Administrator Though not essential, any experience of Apex Code, VisualForce, Ruby, MS SQL, Javascript, .Net will be advantageous. The ability to translate business requirements into technical solutions Exceptional communication and people...

  • Senior Salesforce Administrator

    2 weeks ago

    Sydney, New South Wales, Australia EFEX Group Full time

    Database Development & Administration (Information & Communication Technology) With local specialists in over 20 EFEX branches supported by our national reach, we're industry-leading experts delivering simplicity to our clients - local, regional & national - with right-sized IT solutions that are just right for them. We have a down-to-earth, accessible...