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Customer Service Manager
3 months ago
Hi I'm Chanelle, the_ _Customer Service Team Manager at StockCo Australia, we're looking for a fantastic Customer Service Manager to join our awesome team based in Brisbane, Australia.
__ Is this your next role?_
- As a Customer Service Manager, you'll be the first point of contact for our customers assisting them with day to day transactions and answering queries while building strong relationships. You'll liaise with our distribution partners on risk and compliance aspects of our customer facilities._
_ Does this sound like you?_
- With a passion for customer service, you're resilient and adaptable. You excel at building relationships with your clients and internal team. Your life skills enable you to relate to people of all walks of life. You excel in a fastpaced environment and are at your best when you are busy._
- With a positive, collaborative mindset, keys to your success will include:_
- _ Customer service experience_
- _ A proven record of building strong relationships with customers and colleagues_
- _ Problem solving skills with the ability to think outside the box_
- _ Excellent written and oral communication_
- _ Strong attention to detail_
_ A bit about us and what we do_:
- StockCo Australia is owned by Heartland Group Holdings (HGH). HGH is an NZX/ASX-listed financial services group with big growth plans. HGH owns Heartland Bank in New Zealand, Heartland Finance in Australia and StockCo Australia._
- At StockCo Australia, we understand the complexities and challenges of operating an agribusiness enterprise and have developed a range of specialised agrifinance cash flow and capital management solutions. Using StockCo's facilities, livestock producers are able to maximise returns from existing operations and embrace new business possibilities._
_ Can you see yourself here?_:
- We're innovative and always evolving. We work together as one team and have big ambition. We're committed to creating a culture of inclusivity that celebrates our diverse backgrounds and supports the wellbeing of our people._
- We offer real opportunities for learning and career development. You can also drive change through our internal groups (including Manawa Whenua our Māori group, rainbow committee, wellbeing and sustainability groups)._
_ Diversity & Inclusion_:
- At Heartland, we're proud to celebrate the many characteristics that make each of us different. We are committed to improving the inclusiveness of our workplace, enabling our people to be authentic and helping us better understand and respond to our customers._
- _
_Keen to learn more?_:
- Please note you must be eligible to work in Australia._
Job Details:
- Reference # Posted on 02 Mar 2023
- Closes on 02 Apr :55
- Location(s)
- Brisbane
- Expertise
- Administration & Office Support, Customer Service
- Job level(s)
- Graduate
- Work type(s)
- Permanent fulltime
