Business Partner

1 week ago


Melbourne, Victoria, Australia Business English Academy Full time
Business Partner- Clinical Governance & Systems Improvement

Permanent – Full Time

Camberwell, VIC

About Us

At Baptcare, we care.

Our Mission and Vision are lived through our WE CARE Values:

for our residents, customers, clients, partners, and supporters; with the very young through to the very old, the vulnerable, with families through all of life's stages and challenges.


Baptcare is a purpose driven and faith-based organisation working across Victoria, Tasmania, and South Australia, providing residential and community care for older people and support to children, families, and people with disability, financially disadvantaged people and people seeking asylum.

About the Role


The purpose of the Clinical Governance & Systems Improvement Business Partner is to lead and co-ordinate the implementation of Baptcare's Clinical and Practice Governance Framework and the overall clinical governance function to drive quality improvement, standardisation and adoption of evidence based best practice across all service streams.

The role requires extensive knowledge of clinical and practice governance requirements and strong leadership and change capability to deliver high quality, effective and culturally safe services across Baptcare.


Key Duties:
Successful Implementation of the Clinical Governance Framework

Support the Head of Practice and Clinical Care to develop, deliver and measure the successful implementation of comprehensive practice, clinical and quality governance and program alignment with Baptcare's strategic imperatives, mission, vision and values

Drive improvement in practice and clinical measures and consumer outcomes across all Baptcare service streams

Enable effective governance and oversight of practice and clinical care including supporting the Head of Practice and Clinical Care and ensuring successful leadership of the relevant Quality and Practice Governance Sub-Committees

Support the collection, collation and analysis of outcomes related to practice and care across all services, including adherence to regulatory requirements, meeting and/or exceeding standards and compliance

Prepare comprehensive briefings and reports as required

Evaluate the adoption and impact of best practices across the services

Ongoing system improvement through the use of best practice methodologies

Baptcare employees are engaged in completing ongoing training and education

About You:
Minimum 5+ years' experience in senior clinical governance or systems improvement

Proficiency in implementing quality assurance programs for improved care and operations building a reputation for high quality.

Proven ability to ensure strict regulatory adherence and manage compliance audits and prepare documentation.

Strong data analysis skills and clinical skills for informed decision-making and continuous improvement.

Effective at building collaborative relationships with various stakeholders.

Strong leadership and communication skills for all staff development and reporting, including preparation of reports.

Skilled in identifying and managing operational and clinical risks

Skilled in the use of agile and lean methodology tools

Proficient at creatively solving challenges to improve care quality, operational efficiency, and resident satisfaction.

Alignment and commitment to Baptcare's Mission, Vision and Values

For You

Baptcare is focused on living our values, not just talking about them. You will find the culture at Baptcare is one of genuine respect, support, and positive intention.

We work hard to achieve results through change, continuous improvement, and ongoing focus on providing the best service delivery to our stakeholders.


Further, the successful candidate will receive:
A competitive salary, plus access to the tax benefits of salary packaging and novated leasing.

Access to confidential counselling and support services.


Be part of an organisation and a team that is driven to make a difference to the lives of our vulnerable community members.


How to apply:
Click 'Apply Now' to submit your application.

Only short-listed applicants will be contacted.

Applicants must have the right to work in Australia.

The successful applicant will be required to undergo a National Criminal History check.

If you require support with the application process, please contact


At Baptcare, we value diversity in all forms and aim to co-create inclusive experiences and communities with our employees, volunteers, the people we work alongside and our partners.

We are committed to diversity and inclusion across all we do and to building communities and workplaces where everyone belongs.

Baptcare is dedicated to the safety, empowerment, and participation of all children.

We have zero tolerance of child abuse and are committed to a thoughtful, protective environment that supports infants, children, and young people to feel safe and respected.

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