Consumer Consultant

2 weeks ago


Melbourne, Victoria, Australia Alfred Health Full time

Alfred Health
Alfred Health is a leader in health care delivery, improvement, research and education.

We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

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Part-time to September 2023:

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Based in St Kilda Rd:


  • Lived Experience Worker Level 3:
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Frequent professional development opportunities

What's in it for you
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Regular professional supervision:

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Supportive multi-disciplinary team environment:

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Work-life balance:

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An opportunity to be involved in changing perceptions and reducing stigma surrounding mental health issues

About us


Alfred Mental & Addiction Health is responsible for the operation of services, which focus on people with a severe mental illness residing in the Inner South Eastern area of Melbourne.


The single most important goal of Alfred Mental & Addiction Health is to create an environment that facilitates clinical recovery, supports individual recovery efforts and strives to minimise service system barriers to the recovery process.


What you'll be doing


In this role, you will support, lead and collaborate quality improvement with the Carer & Consumer Consultants, Carer & Consumer Peer Workforce teams.

You will work alongside clinicians and service leads to maximise Consumer focused engagement and participation in treatment through improved service design in response to Consumer experience.


About you

  • A personal lived experience of being a consumer of mental health services is essential
  • Experience working in a Consumer Peer Support role
  • Certificate IV in Mental Health Peer Work or Intentional Peer Support Training (desirable)
  • Australian working rights
  • Current Victorian Driver's License
  • Be willing to undergo a Background Check

Other benefits

  • Portable long service leave from other public health services
  • Great employment benefits as part of Alfred Health
  • Wellbeing initiatives, access to salary packaging, novated leasing and discounted health insurance and banking
  • Great work life balance & located close to public transport, shops and restaurants
If this opportunity sounds like it is for you, click the
APPLY button, include your resume and cover letter.

For more information regarding the position, please contact Penny Herbert on ph:

Closing date: 11PM Wednesday, 19th April 2023


Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.

Applications from Aboriginal and Torres Strait Islanders are encouraged.

All Alfred Health employees are required to be vaccinated against COVID-19. This is in accordance with the Vaccination of Health Care Workers (COVID-19) Directions - Health Services. All Alfred Health employees are required to be vaccinated against influenza.

This is in accordance with the Mandatory Vaccination of Health Care Workers (Influenza Vaccine) Directions - Health Services Establishments for influenza.

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