Allocations Consultant

1 week ago


Keilor East, Victoria, Australia Alpha Nursing Full time

About us:


Alpha Nursing provides nursing, midwifery, careworker & support service staff to private clients, community & in-home programs, hospitals, health & aged care facilities throughout Melbourne.


We have an opportunity for an enthusiastic individual to join our customer service team in Keilor East & contribute to our ongoing success.

We require flexibility to work between 4-5 shifts per week over a 7 day roster. Shifts are rostered for 8 hours between 05:15am & 11:00pm, seven days a week, 365 days of the year.

About the Role:


Our Allocation Consultants are required to communicate with our on-hire staff & our clients to deliver the best service possible.


Typical Day:

  • Booking staff into suitable shifts
  • Accurate data input into Alpha's booking system
  • Taking client requests professionally & efficiently
  • Processing client bookings, monitoring shift changes & updating staff availability
  • Maintaining communication with staff & clients & problem solving, as required
No day is the same

Skills & Experience:

  • Strong computer & admin skills
  • Ability to follow structured procedures & high attention to detail
  • Ability to multitask, work in a fast paced environment, think laterally & problem solve
  • Outstanding communication skills verbal & written
  • Friendly, vibrant & outgoing team player
  • Focus & desire to continuously improve
If you are looking to join an innovative, expanding Australian-owned company & have a dedication to delivering excellence & professionalism; then Alpha could be for you

Job Type:
Casual

Benefits:

  • Professional development assistance

Schedule:

  • Day shift
  • Evening shift
  • Morning shift
  • Public holidays
  • Shift work

Supplemental pay types:

  • Penalty rates

Work Location:
In person

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