Chief Financial Officer and Company Secretary

2 weeks ago

Melbourne, Victoria, Australia Fisher Leadership Full time
Impactful corporate and financial governance role

  • Join an organisation with the highest standards of ethics and integrity
  • Contribute to organisational performance uplift

The Position


This is an outstanding opportunity for an experienced Chief Financial Officer (CFO) and Company Secretary to embed and contribute to the new strategic direction of this member and people-based organisation.


Working collaboratively with the senior leadership team, the Chief Financial Officer and Company Secretary is responsible for the TIO's corporate and financial governance.

The position will ensure that all internal and external accountabilities relating to the TIO's finances and corporate governance are met, being timely and of a high standard.

Reporting into the Ombudsman, the CFO and Company Secretary will:

  • Oversee strong financial management and governance.
  • Manage performance, including budgeting and resource planning.
  • Operate as Company Secretary and oversee board governance.
  • Maintain effective stakeholder relationships with diverse interests and;
  • Work collaboratively with other TIO Senior Leadership Team to drive improved service delivery and operational performance.


As a qualified CA/CPA with relevant business administration or finance tertiary qualifications, you will have experience as a CFO and Company Secretary of a medium to large company.

Throughout your career you will have worked strategically at senior levels and engaged effectively with boards. You will also be comfortable with managing day to day operational matters.

As a strategic thinker, you will be collaborative, responsive, and forward thinking.

You will be adept at leading engaged, inspired, and high performing teams and able to effectively manage the competing demands of diverse stakeholders, whilst exercising sound judgment in responding to sensitive and highly complex issues.


You will have a reputation for the highest standards of ethics and integrity and have shown capacity to adapt to changing business needs.


The Organisation
The Telecommunications Industry Ombudsman Limited (TIO) was established nearly 30 years ago.

Their purpose is to provide a fair, independent, and accessible external dispute resolution service for individual consumers, occupiers and owners of property, small businesses and not-for-profits who have been unable to resolve their complaint with a phone or internet service provider.

TIO collects and reviews information about complaints provided by consumers, occupiers, and service providers.

They use these insights to provide analysis and views to the community, regulators, government and the telecommunications industry about matters that are impacting, or may impact, on telecommunications consumers.

The TIO is a not-for-profit company, limited by guarantee and governed by a Board of Directors.

To apply - please click on 'APPLY ONLINE' using reference TIOcfo0423 addressing your cover letter and resume to David Baber or Dani White, of Fisher Leadership, or call for a confidential discussion.

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