Partnerships and Events Executive

7 days ago


Sydney, New South Wales, Australia Travel Partners Full time

Job no: 518177

Brand:
Travel Partners

Work type:
Full time, Hybrid

Location:
New South Wales

Categories:
Leisure Travel & Retail, Corporate & Group Travel, Business Development

Hello, Hej, 你好, Salut**At
Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something amazing - travel


As a Partnerships and Events Executive, you are responsible for the creation and implementation of a community engagement plan which will include induction programs for new customers, ongoing training delivery, events, and creation and deployment of a customer touch strategy for our existing customers.

The purpose of this role is to increase network retention and share of wallet.

What you will be doing

  • The creation and implementation of a community engagement plan including a roadmap of training opportunities both in person and virtually, as well as local and national events throughout the year. This will include industry and external events as well as FCTG independent exclusive events such as the annual conference
  • The hosting of FCTG independent events in person or virtually
  • The delivery of new starter inductions which will include welcome packs and new starter follow up program within the initial trading period
  • The assistance of the creation and deployment of a touch strategy which may include customer reviews, checkin calls or automated touch points throughout the customer journey
  • The facilitation of customer touch points such as conference calls, state meetings, Christmas parties and council meetings and any other ad hoc duties
  • The development and management of a budget in relation to the community engagement plan, which includes working with the Product Leader and suppliers to ensure sponsorship opportunities are maximised

Experience

  • Minimum 12 months travel industry experience
  • Experience in event planning/or event management
  • Account management or customer engagement experience
  • Knowledge of Flight Centre Travel Group

What you'll enjoy...

  • Tick destinations off your bucket list with our discounts on travel and accommodation
  • Employee Share Scheme through EquatePlus
  • Access to inhouse financial and health services, internal 24/7 gym and EndofTrip Facility
  • Receive ongoing training and professional development through the Flight Centre Landing
  • Excellent hybrid working model
  • Preference for internal progression through
    Brightness of Future: Employees have the right to see a clear pathway to achieving career ambitions
  • Proud
    Corporate Social Responsibility platform through the Flight Centre Foundation, and Brighter Futures programs
  • Opportunity to attend global awards events, including
    Global Gathering (
    Bali 2023; Lisbon 2024)
  • Various social events to promote networking, the celebration of wins, and sometimes just for fun
Join our team and make a significant impact by fostering a vibrant and engaged customer community.

If you are a motivated and results-driven professional with a passion for customer success, we would love to hear from you.


_Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes._
**_ #LI-LH2#FCTGIAU#LI-Hybrid_

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