Key Account Manager

2 weeks ago

Sydney CBD, New South Wales, Australia Compass Group Full time

_Restaurant Associates are a team of world class hospitality and fine-cuisine professionals, delivering contemporary food solutions and service across leading corporations and iconic venues across Australia._


We have a unique opportunity for a Key Account Manager to join our well known global client based in Sydney.

In this a challenging and diverse role where you will be responsible for the operational and strategic management of the national catering contract.

This is a role for a focussed and motivated manager with a background in catering/hospitality.

You will be driving innovation and menu direction, manage all reporting, supporting projects that focus on growth and retention, and supporting the National Operations Manager.


Key Responsibilities:

  • Build strong relationships with clients and develop a thorough understanding of all contractual requirements
  • Establish and monitor high quality operational standards
  • Provide support to the sales and tender process where needed
  • Implement strategies and business improvement to ensure contract retention, revenue growth, QBR and menu and service implementation
  • Oversee & manage finances within budget
  • Establish and maintain a positive workplace culture
  • Support project rollouts nationally

About You:

  • Business / Degree Qualification or contract management experience
  • Background in Hospitality Management or Catering (preferred)
  • Minimum 5 years Industry experience leading people in a management role
  • Intermediate to Advanced level
  • Microsoft Word, Excel and Outlook
  • Strong commercial acumen is essential, ideally gained from working in one or several of the following sectors: retail, hospitality, travel, leisure, tourism or venues markets
  • Proven financial and analytical skills in interpreting budgets and forecasting
  • Excellent communication and personal skills, evidence of building successful business relationships at senior executive level and managing multiple stakeholder relationships
  • Confident in presenting solutions and continuous improvement initiatives to client
  • Applications will be actively progressed prior to the advertised closing date.

The Benefits


As a Manager with Compass Group, you will have the support, infrastructure, systems and processes that you would expect from a global organisational.

To be recognised as an employer of choice we also have an attractive benefits program including 10+ salary packaging options available, recognition programs and company discounts.

If you're looking for a career where you set the standard for personal advancement, then Compass Group is for you.

Working together, we will continue to experience success as the industry's best.

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