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Booking Office Clerk

3 months ago

Ballarat, Victoria, Australia Ballarat Health Services Full time

Booking Office Clerk

Permanent Part Time

48 hours per fortnight

About the Role
Grampians Health has an exciting opportunity for a person to join our Booking Office Clerical team.

We are looking for a dynamic and enthusiastic person with a keen attention to detail. You will be patient focused and enjoy working in a small team.

The Booking Office is responsible for the management of the planned surgery waiting list (ESIS reporting), endoscopy waiting list (non ESIS reporting) along with booking other procedures for Grampians Health.

This role works closely with and is supported by the Liaison Nurses.

Skills and experience

  • Demonstrated excellent interpersonal and communication skills.
  • Computer literacy, preferable Patient Administration Systems and MS office suite.
  • Demonstrated organisational and planning skills with the ability to perform tasks efficiently and accurately.
  • Demonstrated initiative and enthusiasm.
  • Demonstrated ability to work in a team environment.
  • Knowledge of medical terminology would be an advantage.
  • Previous experience in a clerical role.

Culture & Benefits
At Grampians Health, we recognise our staff are our greatest asset.

We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.


  • Flexible work arrangements and purchase leave opportunities.
  • Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays.
  • Discounted onsite parking.
  • Access to discounted health club membership.
  • Staff rewards and recognition programs.

About Grampians Health
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell.

Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities.

Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.


Ballarat Region
Ballarat is the largest centre in Western Victoria and the states fastest growing inland city. Dubbed Australia's most liveable city in 2020, Ballarat is home to first class education, fine dining and boutique shopping. Uniquely located within easy access to Melbourne, Geelong, Bendigo and the Western district, Ballarat is blessed with some of Australia's most significant heritage buildings and natural landscapes

How to apply
Click
APPLY or contact Josh Strom, Operations Manager Surgical & Procedural Services, on for a confidential discussion.


All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask.

Additional PPE requirements are role-dependent.

  • Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people._

Selection Criteria

  • Essential : Have you received three doses of a COVID19 vaccine? If no, please provide further detail regarding doses received, booking dates and/or other relevant information.
  • Essential : Tell me what each of the following values mean to you and how you demonstrate each value at work? Collaboration, Accountability, Innovation, Respect and Compassion.