Account Manager, Aesthetics

2 weeks ago

Sydney, New South Wales, Australia ABBVIE Full time

Joining Allergan Aesthetics (AA), an AbbVie company, means you will be part of a team of outstanding professionals dedicated to making a remarkable impact on patients' lives.

AA exists to empower confidence for consumers and customers, creating products and technologies that drive the advancement of aesthetic medicine.

We believe in the power of shaping your own life, your own business, your own look - and we continue to evolve our business around the needs of those we serve.

United by our shared belief in what we do and a commitment to doing what is right, we bring our best every day to empower confidence.


The Opportunity:

This is a field-based position that puts you in charge of an entire customer territory. Your mission? To achieve extraordinary sales goals for our Allergan's range of Aesthetics products. With your expertise, strategic account management plans, and unwavering determination, you will revolutionize the industry. Picture yourself providing unparalleled product support and guidance directly in clinics, while forging powerful business relationships that drive success.

What you'll be doing:

  • Develop executable account plans, reviewed quarterly, that provide clear objectives and outcomes.
  • Conduct account plan reviews by analysing sales data, customer segmentation information and market intelligence and update the account plans as required.
  • Focus on 'partner', 'develop' and 'maintain' customer segments as agreed with sales manager. Execute in line with call planning cycle.
  • Work with cross functional teams to achieve/exceed account management objectives and sales targets.
  • Review customer buying patterns on a monthly basis and keep them informed of their targeted level in line with account APP or volume aspirations.
  • Build and develop business relationships with key accounts including prescribers/users, initiators, deciders or buyers and incorporate into stakeholder maps.
  • Ensure account plans are aligned with cycle marketing strategy and promotional programs to drive rapid uptake within accounts.
  • Clearly follow and execute the current marketing campaign utilizing compliant support materials.
  • Comprehensively understand the patient journey to identify potential sales and marketing opportunities. Effectively communicate the opportunities to the sales and marketing team.
  • Monitor market trends through networks of clients, suppliers and attendance at industry meetings.
  • Communicate changes in competition, product availability or related matters to sales and marketing team.
  • Adheres to the Allergan SOP on training stock and sample management.
  • Articulate the value of, and direct customers to online ordering through the My Allergan Direct portal.

Some prior experience that may help you get started:

  • Demonstrable experience in account management planning methodology including stakeholder mapping, sales data analysis and account prioritization and the sales cycle.
  • Demonstrable track record of achieving or exceeding sales targets
  • Experience in a medical device or specialty representative selling role working within the medical device/ pharmaceutical industry
  • Ability to learn and maintain the scientific product knowledge, relevant anatomy and physiology as well as disease state knowledge.
  • Demonstrates a broad therapeutic area knowledge and can converse with customers on a range of topics (ie new treatment options, research findings, conference topics)
  • Demonstrable experience working in crossfunctional teams and managing resources to achieve objectives.

Why Allergan Aesthetics?


We believe in the work that we do and together we create the products and technologies that drive the advancement of aesthetic medicine.

Our principles are shaped to empower us to deliver on that promise:

  • Making your practice our purpose (YPOP)
  • Inclusive of all people
  • Putting science at the core
  • Creating what's next
  • Connecting to patients.

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