Account Manager

2 weeks ago

Melbourne, Victoria, Australia Podium Full time
Podium exists to help local businesses win.

Using Podium, local businesses can simplify the way they communicate with their customers—from collecting payments to facilitating online reviews to launching marketing campaigns, and much more.


Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes' Next Billion Dollar Startups, Forbes' Cloud 100, the Inc.

5000, and Fast Company's World's Most Innovative Companies.


We look for people who are curious, creative and are willing to do the work to be a little better every day.

We also embody our company values in all that we do, which always starts with being Customer Obsessed, followed by Be a Founder, Zero Drama, and Enjoy the Ride.

Does that sound like you?

The role


As an Account Manager, you will work cross functionally, engaging with many teams across Podium including sales, product, marketing, finance and strategy.

This role will predominantly focus on upselling, cross-selling & building multi-stakeholder relationships with your portfolio of customers. Additionally, you will be responsible for the initial implementation and onboarding of new customer accounts. Ideally, you will be equally driven by a customer-centric mentality as well as a desire to close expansion revenue.

What you will be doing:

  • Spearhead the growth & adoption of small business accounts at Podium
  • Uncover new opportunities from our existing customers and target accounts
  • Build deep relationships with your portfolio to best understand their needs and provide value based solutions utilising our range of products and services
  • Provide timely and accurate forecasts and clear visibility on sales and revenue performance by actively managing your pipeline of opportunities and weekly sales forecasts
  • Conduct warm handoffs in partnership with AE's as new customers join your portfolio

What you should have:

  • You have 13 years of CX/CS experience, ideally with some experience in closing revenue, be that expansion or new business
  • You have a deep understanding of the marketing technology industry and key players
  • Some account management experience identifying at risk customers, driving product adoption and usage, activating existing clients.
  • You have the ability to thrive in a constantly changing and evolving work environment
  • Outstanding presentation and communication skills
  • Great problemsolving skills, taking a consultative approach to finding the best solution.

What we bring:

  • Real growth and career development opportunities, we're still young in Australia with plenty of room to grow.
  • A unique product that makes an actual impact on the local businesses you love and support.
  • Attractive base + super and commissions package uncapped earnings.
  • Equity/stock options for all employees 'Be a Founder' and be rewarded as one at Podium.
  • A generous $600 monthly 'Benefits & Wellbeing' allowance, spent how you please
  • Free snacks and drinks, which are always stocked up.
  • You'll find Podium in the Queen & Collins building with access to end of trip facilities, bike storage and lockers, a cocktail bar and a brand new Podium Australia HQ.

  • Account Manager

    2 weeks ago

    Melbourne, Victoria, Australia Pfizer Full time

    What You Will AchieveThe Account Manager (AM) is responsible for the overall Pfizer relationship with a select portfolio of Strategic and Key Accounts. As the "General Manager" for the accounts, the AM is responsible for leading the Integrated Account Team (IAT) approach, as well as the profitable & sustainable growth and the commercial performance of the...

  • Account Manager

    2 weeks ago

    Melbourne, Victoria, Australia All Purpose Labour Full time

    Are you an experienced Account Manager with a passion for building and maintaining strong client relationships? Do you thrive in a fast-growing business environment that fosters teamwork and offers exceptional perks? If so, CHR Group is looking for someone like you to join our dynamic team as an Account Manager.About CHR Group: CHR Group is a leading...

  • Management Accountant

    2 weeks ago

    Melbourne, Victoria, Australia mecwacare Full time

    MANAGEMENT ACCOUNTANT – MALVERN Full Time Position Generous Salary Packaging – increase your take home pay Malvern Location We are seeking an experienced and highly motivated professional to join our Finance team as a Management Accountant. In this role, you will oversee the management accounting function and analyze service provision for...

  • Account Manager

    2 weeks ago

    Melbourne, Victoria, Australia Match Consulting Pty Limited Full time

    Account & Relationship Management (Sales) Our client specialises in the research, design, development, manufacturing, sales and support of technologically advanced solutions – tailor-made for the consumer, or industry sector as required. They are a global leader in Vehicle Tracking, Fleet Management and Insurance Telematics Solutions with over 30 years'...

  • Account Manager

    2 weeks ago

    Melbourne, Victoria, Australia IPA Personnel Services Full time

    Looking gor a Full Time Account Manager to join small Australian TeamOur client's Australian office, based in Notting Hill offers the right person the opportunity to grow within an international company in an environment that is personable and hands on.About the role Assisting National key account manger in all aspects of account management ranging from...

  • Account Manager

    2 weeks ago

    Melbourne, Victoria, Australia FM Global Full time

    Overview: FM Global is a leading property insurer of the world's largest businesses, providing more than onethird of FORTUNE 1000size companies with engineeringbased risk management and property insurance solutions. FM Global helps clients maintain continuity in their business operations by drawing upon stateoftheart lossprevention engineering and research;...

  • Management Accountant

    2 weeks ago

    Melbourne, Victoria, Australia Brook Recruitment Full time

    About the company An award-winning, dynamic Construction company is seeking an experienced Management Accountant to join their growing Finance team. Priding themselves on excellence and being well regarded within the industry, the stability of the business is safeguarded by consistently having 10 projects in process. Projects focus within the high-end...

  • Account Manager

    4 weeks ago

    Melbourne, Victoria, Australia Kerry Full time

    Requisition ID: 51124 Position Type: Full-Time Permanent Recruiter: #LI-SS1 Posting Type: LI About Kerry Kerry is the leading company in taste and nutrition for the food, beverage, and pharmaceutical industries worldwide. Our mission is to collaborate with clients daily to develop healthier, more delicious, and sustainable products consumed by billions...

  • Account Manager

    1 month ago

    Melbourne, Victoria, Australia Kerry Full time

    Requisition ID: 51124 Position Type: Full-Time Permanent Recruiter: #LI-SS1 Posting Type: LI About Kerry Kerry is the leading company in taste and nutrition for the food, beverage, and pharmaceutical industries worldwide. Our mission is to collaborate with clients daily to develop healthier, more delicious, and sustainable products consumed by billions...

  • Account Manager

    2 weeks ago

    Melbourne, Victoria, Australia Albright Institute Full time

    About Us:Albright Institute of Business and Language and Albright Institute of English is a Registered Training Organisation (RTO) in the heart of Melbourne CBD with three more campuses across Australia (Sydney, Adelaide, and Brisbane), approved by the Australian Skills Quality Authority (ASQA). Albright Institute of Business and Language is a quality...

  • Management Accountant

    2 weeks ago

    Melbourne, Victoria, Australia Mecwacare Full time

    MANAGEMENT ACCOUNTANT – MALVERNFull Time Position Generous Salary Packaging – increase your take home pay Malvern Location We are seeking an experienced and highly motivated professional to join our Finance team as a Management Accountant. In this role, you will oversee the management accounting function and analyze service provision for mecwacare's...

  • Account Manager

    2 weeks ago

    Melbourne, Victoria, Australia Aztrum Full time

    Account ManagerSalary: Up to 45,000 + OTEWe have a new opportunity for an experienced Account Manager to join a reputable MSP who specialise in hardware, and managed services, working with SMB. As part of their expansion plans, they require an Account Manager to focus on developing and maintaining relations with new & exiting accounts. Our client is seeking...

  • Account Manager

    2 weeks ago

    Melbourne, Victoria, Australia Talent International Full time

    australia melbourne permanent au$ au$120000 per annum + + super + uncapped comms (200k ote)About the company & role:An award-winning international Automation & Software as a Service (SaaS) vendor is seeking an Account Manager to join their growing sales teamThis exciting opportunity will see you sell a range of complex solutions from Software (SaaS),...

  • Account Manager

    2 weeks ago

    Melbourne, Victoria, Australia Ingenico Group Full time

    Account Manager Melbourne or Sydney based Base + super + bonuses Why Ingenico? Hybrid working options Paid parental leave Public holiday swapping Birthday leave – a day off during your birth month Access to EAP free counselling sessions Fun social club events Career development opportunities About Ingenico Ingenico is a global leader in...

  • Account Manager

    2 weeks ago

    Melbourne, Victoria, Australia Charles Elena Design Full time

    Agency Account Management (Advertising, Arts & Media) Charles Elena is a leading digital design agency based in Melbourne CBD. We are a crack team of designers and strategists specialising in marketing, web, virtual experiences, generative AI, motion and web3, looking for a talented Account Manager to join our energetic, vibrant team. Our portfolio is...

  • Account Manager

    2 weeks ago

    Melbourne, Victoria, Australia Australia Post Full time

    Job no:Brand: Australia PostCategories: Business supportWork type: Permanent Full TimeState:VICLocation: MelbourneAustralia Post provides essential services for the community and amongst these are the commercial offerings that we deliver to banking & financial services businesses. With most large banks and financial institutions as our customers, we are...

  • Account Manager

    2 weeks ago

    Melbourne, Victoria, Australia Hughes and Jones Consulting Full time

    Leading Australian Cybersecurity MSP securing protecting critical infrastructure systems and IT environments from cyber-attacks. Multi award winning leader providing Endpoint Security, SOC Services, Cloud-Based XDR, SOAR, PenTesting, Architecture Assessments, Incident Response, and Threat Intelligence solutions for commercial enterprise and government...

  • Account Manager

    2 weeks ago

    Melbourne, Victoria, Australia Siemens Full time

    Who we areBuild a brighter future while learning and growing with a Siemens company at the intersection of technology, community, and sustainability. Our global team of innovators is always looking to create meaningful solutions to some of the toughest challenges facing our world. Find out how far your passion can take you.About the jobThe Account Manager is...

  • Account Manager

    2 weeks ago

    Melbourne, Victoria, Australia The Search Firm Pty Ltd Full time

    HYBRID 3 days in the Office / 2 x Days WFH Career Progression on Offer for the right IndividualAn opportunity is currently available for an Account Manager to join a leading D2C Marketplace / family business on a permanent basis.Reporting into the Sales Manager you will play a key role in managing up to 80 wholesale key accounts nationally. An office based...

  • Account Manager

    2 weeks ago

    Melbourne, Victoria, Australia Clemenger Group Full time

    Redhanded is on the hunt for an Account Manager to join our team.As an Account Manager, you sit at the heart of your team, you own the day-to-day running of your accounts. You know your client's businesses inside out and you know how to make the agency work. You have to be the consummate all-rounder: project manager, finance master, and ultimate...