Product Manager
2 weeks ago
Tomago, Newcastle, Maitland & Hunter NSW
Other (Mining, Resources & Energy)
Full time
Add expected salary to your profile for insights
At WesTrac, we're made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you've always wanted. More development opportunities, with WesTrac's own in house RTO , access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we're Made for More.
About the role
WesTrac has a fantastic career opportunity for a Product Manager to join our team based at Tomago.
Reporting to the Resource Industries Sales Manager, the Product Manager is responsible for the proactive development of product strategies to ensure market competitive offerings are delivered to grow market share and boost customer satisfaction.
The successful candidate will be a central point of contact for information on allocated products and will act as a conduit between Caterpillar, WesTrac and customers on any product issues or improvement initiatives.
Key Responsibilities
- Provide accurate and timely information to customers on total cost of ownership (TCO)
- Own product strategy and deliver improvements to sales outcomes
- Regularly analyse the market and competitor offerings to inform product management decisions and marketing strategies
- Proactively liaise with Caterpillar and maintain a collaborative relationship to best serve customers
- Act as a technical expert on queries relating to products
- Regularly engage with customers to seed future sales pipelines and promote offerings that meet their needs
- Building and maintaining strong relationships with internal and external stakeholders
Skills & Experience
- Tertiary qualifications in Mechanical Engineering or similar
- Developed understanding of Caterpillar mining products and their applications
- Sound understanding of mining operations
- Demonstrated ability to develop and execute mining product strategies
- Proven experience with managing and resolving technical issues relating to Caterpillar products
- Ability to interpret machine specifications, schematics and technical drawings
- High level of customer service skills with the ability to build and maintain successful working relationships
- Excellent communication skills (verbal, written and interpersonal)
- High attention to detail with the ability to identify, implement and manage continuous improvement initiatives
- Experienced with scoping, coordinating and the implementation of strategic projects
- Competitive remuneration
- Job security and serious potential for advancement
- Refer a friend program - work alongside your mates and receive up to $3000
- Annual Remuneration and performance review
- Fitness Passport for the whole family
- Income protection with 24/7 coverage
- 12 weeks paid parental leave
- Online Learning Library to support your continued development
- Opportunities for progression with pathways to field services, sales and leadership roles
- Dealership network with opportunities for short term or permanent transfers
- Ability to purchase additional annual leave
Apply Now
If you believe you have the skills and experience to succeed in this role, please submit your cover letter and resume for consideration via the link.
For further information regarding this role, please the recruitment team on
Successful applicants will be required to complete a satisfactory National Criminal History Check as part of the recruitment process.
At WesTrac, our primary focus is our people. As we look to the future, we're focused on harnessing the best talent and providing them with the support they need to achieve success. WesTrac is a member of the Diversity Council of Australia and recognise the value of and strongly support the principles of equal employment opportunities in the workplace and are committed to continue to build our workplace culture.
WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships. Operating in NSW, ACT and WA, WesTrac supply equipment solutions to thousands of customers across the mining, construction, transport, forestry, agriculture and power generation industries. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.
WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships. Operating in NSW, ACT and WA, WesTrac supply equipment solutions to thousands of customers across the mining, construction, transport, forestry, agriculture and power generation industries. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.
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