Revenue Protection Officer

1 week ago


Redbank Plains, Queensland, Australia Australia Post Full time

Help us deliver like never before


Based at Brisbane Parcel Facility (BPF), the Customer Operations Liaison Team (COLT)
Revenue Protection Officer oversees major customer lodgements, focusing on compliance and yield to contracts.

Reporting to the COLT's Manager, this
Revenue Protection Officer position has a direct impact to our customers and oversees revenue outcomes relating to the organisation's profit and loss.

This is a fixed term (12 months), full-time opportunity working from
12:00pm to
7:21pm, Monday to Friday.

You'll be**- Performing acceptance and revenue protection checks

  • Reducing revenue leakage and risk
  • Supporting other cost efficiencies for Network Operations
  • Escalating customer opportunities to their respective departments
  • Building strong working relationships with internal and external stakeholders
  • Identifying and addressing cases of counterfeit mail and fraud
  • Assisting the COLTs Manager with ad hoc requests
  • Other duties as required at SEQ processing sites

About you

  • You have experience building customer confidence by delivering great service
  • You're a genuine collaborator who can draw information from multiple sources
  • You are able to demonstrate engagement readiness in the way you approach your work and the way you work with others
  • You can effectively manage your work with shifting priorities and deadlines

You'll also ideally have

  • History of strong interpersonal communication skills and an ability to develop relationships with internal and external stakeholders
  • Track record of selfmotivated results and the ability to work autonomously
  • Spent time in changing, flexible teams and a genuine desire to work with and support colleagues
  • Experience with Australia Post systems, such as eParcel, the Lodgement Quality System, OneSafe and SAP
  • Basic to intermediate Microsoft Office proficiency, including regular use of Outlook, PowerPoint, Word, etc.

How we'll deliver for you

  • Potential for ongoing employment with us, beyond your fixed term contract
  • Enjoy a 12% superannuation contribution per annum plus any potential penalties depending on your shift time
  • We invest in you for the longterm, encouraging growth through delivering on our values of Trust, Inclusivity, Empowerment and Safety
  • Be part of a culture where everybody feels they belong, are valued and can bring their authentic self to work every day
  • We invest in your personal wellbeing, recognise and reward you for your contribution to our successful with Post Perks and more

We're delivering together


At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.



  • Redbank Plains, Queensland, Australia Australia Post Full time

    Help us deliver like never beforeBased at Brisbane Parcel Facility (BPF), the Customer Operations Liaison Team (COLT) Revenue Protection Officer oversees major customer lodgements, focusing on compliance and yield to contracts. Reporting to the COLT's Manager, this Revenue Protection Officer position has a direct impact to our customers and oversees revenue...

  • School Officer

    1 week ago


    Redbank Plains, Queensland, Australia Brisbane Catholic Education Full time

    St Ann's School, Redbank Plains, is a Brisbane Catholic Education Primary School opened in January 2020. The school is located 35 minutes southwest of the Brisbane CBD between Ipswich and Springfield Lakes. Commencing in 2020 with approximately 100 students from Prep to Year 3, it is anticipated the school will grow to over 500 students by 2025, with Prep to...

  • School Officer

    1 week ago


    Redbank Plains, Queensland, Australia Brisbane Catholic Education Full time

    Estimated start date:Commencing Term 3 (July 2024)Position tenure:ContinuingWeeks worked:School term weeks only (holidays unpaid)Total Paid Hours (per week) & days required:5 days/Week (Up to 30 Hours/Week) Monday to FridaySalary level, range or hourly rate:School Officer Level 3 - $33.17 per hour + Super(School Salary Scale)/(Services Salary...


  • Redbank Plains, Queensland, Australia FedEx Full time

    Responsible for leading and developing an effective team, overseeing vendor performance, and optimizing daily operations. This role also requires collaboration with internal and external stakeholders, strategic alignment with management, and provision of guidance and support to the team to ensure team effectiveness.• Manages and oversees the work of...

  • Office Manager

    1 week ago


    Eight Mile Plains, Queensland, Australia Jobs for Humanity Full time

    Company DescriptionJobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.Company Name: FIS Global'''html Office Manager Position at Worldpay Office Manager Position at WorldpayPosition Type:Part-timeType of Hire:Experienced (relevant combination of work and...


  • Eight Mile Plains, Queensland, Australia simPRO Group Ltd Full time

    First Things First - What We Can Offer You Delicious, free, chefprepared lunch daily on site (yes) Fully equipped, free on site gym Hybrid working arrangements Groundbreaking parental leave program Secondtonone product training provided Fun team camaraderie and events Casual dress Opportunities for growth and developmentThe JobAs simPRO's Chief Product...

  • Partnership Manager

    1 week ago


    Eight Mile Plains, Queensland, Australia FIS Global Full time

    Position Type:Full timeType Of Hire:Experienced (relevant combo of work and education)Education Desired:Bachelor's DegreeTravel Percentage:10% Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us,...

  • Internal Sales

    1 week ago


    Browns Plains, Queensland, Australia Superior People Recruitment Full time

    The primary purpose of this Internal Sales role is to ensure a pro-active approach to outbound sales calls to a designated customer base, with a view to growing sales revenues. The secondary purpose of this role is to provide administrative support to the external sales team to assist with their productivity.The key duties and responsibilities of this role...

  • Credit Officer

    1 week ago


    Eight Mile Plains, Queensland, Australia Nutrien Full time

    Join Nutrien Ag Solutions, the leading Agribusiness in Australia. Great Place to Work Certified | Hybrid Working Options Role can be based at Docklands, VIC |Eight Mile Plains, QLD About the opportunity: Are you ready to make an impact? We're in search of someone with the right attitude, mindset, and a relentlessly positive approach. This...


  • Eight Mile Plains, Queensland, Australia Jobs for Humanity Full time

    Company DescriptionJobs for Humanity is dedicated to building an inclusive and just employment ecosystem.Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or hard of hearding, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ,...

  • Partnership Manager

    1 week ago


    Eight Mile Plains, Queensland, Australia Jobs for Humanity Full time

    Company DescriptionJobs for Humanity is dedicated to building an inclusive and just employment ecosystem.Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and...

  • Youth Guide

    1 week ago


    Browns Plains, Queensland, Australia Yourtown Full time

    yourtown is a trusted provider of services for young people, with a focus on mental health and wellbeing, long-term unemployment, prevention of youth suicide, child protection, as well as support for those experiencing domestic and family violence. yourtown helps children and young people realise they have the ability to tackle whatever life throws at them....


  • Eight Mile Plains, Queensland, Australia Anglicare Southern Queensland Full time

    SCHDI SAC Level 5 hourly rate starting from $47.49 per/hour. Access Salary Packaging benefits to increase take home pay. Be part of a great team and fun work environment.About the Role:Anglicare Southern Queensland is dedicated to providing essential support and therapeutic interventions for young people and their carers in foster and kinship care...

  • Machine Operator

    1 week ago


    Coopers Plains, Queensland, Australia EIR Labour HIre Full time

    Based in Coopers Plains , our client is seeking Production Machine Operators for an immediate start. Our client is a leading manufacturer and supplier of advanced pipe systems and solutions within the pipeline industry. They are a leading supplier of pipe systems and solutions where they manufacturer quality PVC, PE, PP, DICL and industrial pipe systems. A...


  • Eight Mile Plains, Queensland, Australia Cook Group Full time

    Overview:_ Privately owned Global Medical Device Manufacturer__ Car allowance, sales incentive __Home Office location - NSW_Cook has sales, marketing and manufacturing offices worldwide. Cook Medical is at the forefront of medical research and product development in mínimally invasive health care devices.The Reproductive Health division of Cook Medical...


  • Eight Mile Plains, Queensland, Australia Anglicare Southern Queensland Full time

    SCHDI SAC Level 5 pay rate starting $44.92 per hour Permanent full time position in Eight Mile Plains / Gold Coast Great position for those who have worked in the field seeking a challengeAbout the role:The overall purpose of the Practitioner - Out of Home Care is to provide case management to children or young people within residential care services or...


  • Browns Plains, Queensland, Australia The Salvation Army Full time

    Number of Positions Available:1Start your career with The Salvation Army today We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. ABOUT US The Salvation Army is a Christian movement and one of...


  • Eight Mile Plains, Queensland, Australia Simpro Software Full time

    As the Key Customer Success Manager (internally Key Account Manager), you are responsible for enterprise customer accounts, proactively assisting during the Simpro implementation phase and supporting new customers. Maintaining regular communication with key customers, you are focused on resolving issues and improving product utilisation for long-term...


  • Eight Mile Plains, Queensland, Australia In Vitro Technologies Pty Ltd Full time

    Car allowance | Work-Life Balance | Generous Salary | AutonomyInfection Control Portfolio Management | Strong Career GrowthExpert Team | Committed Leadership & Mentorship | Excellent Working Environment Each team member brings a level of expertise and experience invaluable to what we do and the continued success of our company. ABOUT THE ROLE:As a Validation...


  • Eight Mile Plains, Queensland, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...