Partnership Manager

1 week ago

Eight Mile Plains, Queensland, Australia Jobs for Humanity Full time
Company Description

Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem.

Therefore, we have dedicated this job posting to individuals coming from the following communities:

Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals.

If you identify with any of the following communities do not hesitate to register.

Company Name:
FIS Global

Job Description:

Position Type:

Full time

Type Of Hire:

Experienced (relevant combo of work and education)

Education Desired:

Bachelor's Degree

Travel Percentage:

  • 10%

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology.

Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.


About the team


Payrix, Part of our WorldPay for Platforms Business unit is recognized as a global leader in financial technology, Payments and e-commerce.

Our deep understanding of the Payment ecosystem collaborative mantra and platform flexibility enables our teams to create integrated payment experiences that deliver improved customer loyalty, software utility and value to our vertical SaaS partners.

We function in a professional and agile environment that thrives on collaboration and teamwork. Harbouring an engaged and passionate team, our modern Australian Head Office is located at Technology Park on Brisbane's Southside

About the role


The Partner Manager role is responsible for the development of partner, key account alliances and relationship programs designed to create commercial opportunities.


The position suits a highly experienced account/relationship manager whose role will help us achieve our growth strategy by enabling our partners to achieve their payments vision.


What you will be doing
The role will focus on Identifying, developing and executing on payment adoption strategies to optimise our partners payment revenues.

You will also

  • Develop and execute agreed annual sales and marketing plans with partners to achieve mutual revenue budgets.
  • Lead the collaboration between internal and partner IT, product and marketing teams to deliver agreed plans.
  • Develop and grow strong business relationships with nominated partners and their key accounts.
  • Provide detailed analysis and reporting on plan performance.
  • Own the remediation of partners cases with the support of our customer success team.
  • Contribute to the overall strategy by providing and championing partner feedback to support improvement.
  • Utilize salesforce to administer your account management process.
  • Ensures the retention, growth and customer satisfaction of merchant accounts and partnerships.
  • Evangelize company product suite with existing Partners.
  • Evaluate program trends and provide analysis and recommendations to management.
  • Work toward mutual goals, strategies and objectives to build awareness and support of overall strategic benefits of partnerships to senior leaders.
  • Provide for financial analyses, longrange forecasting and analysis studies associated with allocated partnerships.
  • Monitors programs to assess the sales impact of offered solution(s) in the marketplace and the overall success of the partnership.
  • Monitors competitor activity in accounts and implements strategies to maintain account and block competitor advancement.
  • Other duties assigned as needed.

What you bring:

  • Excellent relationship management skills
  • Commerical experience to help our partners at c suite and operational level achieve their goals
  • Minimum of 5 years account/relationship management experience
  • Excellent communication skills
  • A successful track record in developing and commercializing organizational relationships.
  • Problem solving skills
  • Payment, Software or solution focused environment experience

Added bonus if you have:

  • Direct payment industry experience
  • A good understanding of payments and/or API technology
  • Industry relevant education degree.
  • Whilst highly valued those seeking to develop a career in the financial technology sector and whom have excellent relationship management credentials are strongly encouraged to apply.

What we offer you

  • Competitive six figure salary and attractive benefits including medical cover, travel insurance, etc.
  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
  • A modern, international work environment and a dedicated and motivated team
  • Varied and challenging work to help you grow your technical skillset
  • Ongoing training
  • Flexible working conditions
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