Professional Service Solutions Consultant

2 weeks ago

Sydney, New South Wales, Australia Procore Technologies Full time

Job Description:


Procore is looking for a
Professional Services Solutions Consultant to play an integral role in supporting the sale of Procore's Professional Services.

You'll leverage your deep experience scoping software implementations, as well as your knowledge in SaaS to inspire customer confidence in the value of our Professional Services.

As part of a growing team, you'll scope, prescribe, and sell Professional Services offerings for clients and prospective clients to drive adoption and services revenue.


As a successful
Professional Services Solutions Consultant, you'll serve as the critical link between commitments made during the sales cycle and the delivery of the services.

You'll help prospects architect best practice strategies that address specific customer business needs that are practical to implement and easy to service.

This position reports to the Manager, Professional Services, and will be based out of our Sydney office. We're looking for someone to join us immediately.

What you'll do:

  • Uncover potential business opportunities with customer prospects through client discovery, researching and understanding prospects' gotomarket strategies, and identifying potential solution hypotheses and value drivers of our Professional Services
  • Propose Professional Services solutions that transform the business and organizational culture of prospective customers, highlighting features and benefits
  • Assist Sales on new business opportunities by building proposals for RFPs, supporting sales meetings, designing and scoping services solutions for clients and prospects
  • Support SOW and Addendum creation by being an expert on Procore's technology and by representing the interests of customers and the Professional Services team
  • Play a leading role in the development of the services team as we scale, including process, people, and technology while building relationships with key members of the organization
  • Lead crossfunctional initiatives, e.g., with Product, Engineering, Marketing, Customer Success, and Sales departments
  • Continually search for ways to improve services offerings and the methods by which customers are supported by Procore through our services

What we're looking for:

  • Bachelor's degree is preferred; MA/MS/MBA degree is a plus
  • 2+ years of Enterprise Software Implementation and/or Scoping experience with a focus on technology consulting, project management, or customer management
  • Relevant experience working in Sales in one or more of the following areas: prescribing services related to upselling, crossselling, change orders, or solution best practices
  • Excellent business and technical presentation skills, communication (oral & written), and relationshipbuilding skills, across all levels of management
  • Current experience with presenting services options and SOWs to clients virtually and inperson
  • Experience in the Public Sector; SLED customers are a plus
  • RFP and/or proposal writing experience preferred
Additional Information

Perks & Benefits


At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive.

From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.


About Us
Procore Technologies is building the software that builds the world.

We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more.

At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas.

Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment.

We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.


If you'd like to stay in touch and be the first to hear about new roles at Procore, join our Talent Community.

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