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Technical Team Lead

3 months ago

Sydney, New South Wales, Australia Talent International Full time
australia sydney permanent negotiable- Gladesville Office (4 days on site, 1 day from home, Fridays are team days)
- $160,000 + super

  • Parking Available on site
  • 3 direct reports

Role and Responsibilities:

  • Lead the ICT Application Development & Support function by working closely with stakeholders to deliver efficient and timely technical solutions
  • Provide technical and people leadership, guidance, and mentorship to the Application Development & Support team
  • Chair regular Request Prioritisation stakeholder meetings as part of the overall ICT Delivery Model
  • Keep abreast of emerging industry and technical trends for adoption where appropriate

To be successful in this role you will have:

  • Exceptional and effective personnel management skills
  • either you have management experience, or you are interested into taking the step up into management
  • Understanding of Microsoft technologies, cloud concepts, and ITSM best practices
  • Highly developed customer service skills evidenced in representing the organisation through courteous and professional dealings with all stakeholders.
  • SDLC development and delivery experience on ServiceNow demonstrated ServiceNow integration experience
  • Experienced in AngularJS, JavaScript, CSS, JSON, and web services.
  • Experience with Tableau, Kronos, and Azure Datawarehouse an advantage.

Additional Information:

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Work Environment:Collaborative and close-knit team with a familial atmosphere.
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Technical Skills:Hands-on technical skills, especially with ServiceNow, and a blend of people management.
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Company Culture:Family vibe business with a positive and open attitude, focusing on a cultural shift.
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Working Hours:Flexible core business hours with work-from-home flexibility and mínimal after-hours work.
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Success Criteria:Gain an understanding of business needs, deliver enhancements to the ServiceNow platform, and mentor team members.

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Interview Process:Two-stage interview process