Internal Sales Team Leader

1 week ago


Sydney, New South Wales, Australia Norwest Recruitment Full time

Internal Sales Team Leader | $75,000 + Superannuation

Silverwater location | Onsite Parking | Global Manufacturing Business

Full Time | Ongoing Training & Development
Hey there, customer service superstar If you're confident, driven, and excel at coordinating a close-knit team to success then we want you


We're on the lookout for a hands-on Internal Sales Team Leader with a passion for sales and a talent for leadership to join a global manufacturing business based in Silverwater, with plenty of onsite parking too.

The business has a huge product line and are leaders in their space, they have a long-standing team who are very close knit and are excited to be growing.


As the champion of customer service, you'll be responsible for:

  • Leading, delegating and working with the team to process orders, schedule service techs, and provide exceptional customer service
  • Promoting and growing sales both inbound and outbound calls, following up quotes and working closely with the sales reps and internal/external teams
  • Supporting your team by managing priorities, setting and monitoring KPIs
  • Working with Excel spreadsheets and data to create insightful reports on the team's performance as well as analysing areas to improve on
  • Being apart of the global rollout of SAP

What we are looking for:

  • Someone who is collaborative, enjoys being hands on and will drive the team's success using your strong leadership skills to help them deliver topnotch service and exceed KPIs
  • Strong Excel skills being able to work on price lists, updating spreadsheets and creating reports
  • Experience with SAP or a large ERP system is a huge bonus
  • Exceptional customer service skills and administrative skills


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