Patient Services Officer

2 weeks ago

Wagga Wagga, Australia Calvary Care Full time
  • Progress with purpose at one of Australia's largest health care providers
  • Get ahead with salary packaging, benefits and professional development in a supportive team environment
  • Permanent Part Time or Casual - Minimum 16 hours/fortnight. Must be available Friday's and weekends on a rotating roster.

About the role

Calvary Riverina Hospital is seeking an enthusiastic Patient Services Officer who thrives in a busy environment to join our diverse, compassionate and dedicated team to provide effective and efficient administrative support and customer service. Our Patient Services Officer plays a key role in liaising with staff, clients and their families and ensuring the delivery of exemplary customer service. Working both collaboratively and autonomously you will utilise your strong administration, computer and communication skills in this busy health care setting.
This position will also provide administration relief to various departments over various shifts during periods of unplanned and planned leave. These departments include but are not limited to Patient Services, Ward Clerks, Reception and Health Information services.

Your main duties will include:

  • Customer Service, greeting patients and answering phones
  • Preparation of patient's paperwork
  • Fund checks and liaising with health funds and surgeon's rooms

About you

  • Excellent communication skills both written and verbal
  • Excellent customer service skills and the ability to build and maintain relationships with stakeholders
  • Demonstrated ability to work both within a team environment and autonomously
  • Proficient knowledge and application of Microsoft Office (Word, Excel Outlook)
  • A desire to join a Team committed to the care of others in a mission based organisation

For further information please contact Lisa Pannier on or

Why work for Calvary?

At Calvary, our staff matter.

With over 130 years' experience and 18,000 staff and volunteers, we offer an inclusive and welcoming culture where you are valued, drawing on your own strengths, identity and background alongside a team of professionals who care for our patients, residents and clients.

Your benefits:

  • NFP salary packaging benefits, discounted health insurance and gym memberships
  • Paid parental leave
  • Professional membership to APNA, paid for by Calvary (Community Care and Aged Care nurses only)
  • Training, development pathways and career opportunities
  • Flexible hours that make sense for you

As we serve the community across Home, Virtual and Residential Aged Care, Retirement Living and Hospitals, one thing sets us apart. Care from the heart. If this sounds like you, apply for a role with Calvary today.

Please note the following:

  • As part of the application process, you will be required to complete pre-employment checks which may include, but is not limited to reference checks, work rights, criminal history check, NDIS/WWCC/WWVP checks, and a health evaluation to ensure suitability for the role
  • You will be required to provide evidence of immunisation as required for your role including influenza, tuberculosis screening, hepatitis, diphtheria, tetanus, varicella

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