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Marketplace Manager
3 months ago
Job no: 499722
Work type:
permanent full time
Location:
Sydney
Categories:
Marketing
Who Are We?
Are Media is Australia's leading omnichannel content company for women.
Every day we influence, inform, inspire, and connect with _6 in 10_ Australian women across magazine media, digital, video, social, e-commerce, customer review sites, podcasts, events and experiences.
Our brands include _The Australian Women's Weekly, Better Homes & Gardens, Woman's Day, marie claire, TV WEEK, New Idea, Now to Love, Australian Gourmet Traveller, BEAUTY/crew and ELLE_.
Through our Change AREgenda we drive meaningful and positive change for womenAre Media employs Australia's best content creation talent and we are proud that our greatest strength is our people.
Why Are Media?
Join Australia's leading content company for women and be part of an inspiring, creative and collaborative team.
We offer excellent people programs including:
- A day of leave for your birthday,
- 4 days of volunteering leave each year,
- An inclusive parental leave program that supports all parents, families & carers,
- FREE digital access to all our titles, and
- Our unique Are Media Learning Academy (Digital Academy, Lunch N Learns, Mentoring and much more).
We encourage a balance of working in the office and remotely and we believe this enables our people to do their best work.
About the role
Duties
- Oversee the Curation and Customer/Seller Support teams to maintain brand quality, high customer satisfaction, and adherence to standards.
- Collaborate with key stakeholders to set performance goals, develop longterm operational plans, and shape the overall marketplace strategy.
- Enhance efficiency and productivity through process analysis and crossfunctional collaboration.
- Manage the technical roadmap of the marketplace, ensuring alignment with strategic objectives.
- Manage various operational areas including Platform Optimization, Seller Onboarding, Seller Experience, Customer Support, Data & Analytics, Product Catalog, and Compliance.
- Collaborate with Tech, Marketing, Curation, and Customer/Seller Support teams to achieve shared objectives. Provide mentoring and constructive feedback for performance improvement.
- Develop a deep understanding of marketplace performance and leverage this knowledge to drive Content Commerce.
- Oversee the execution of the marketplace strategy, utilizing customer, sales, and product data for informed decisionmaking.
- Continuously refine the approach to audiencebased ecommerce drivers based on data and insights.
Skills and experience
- At least 5 years' experience in this or a similar ecommerce role
- Experience working with different stakeholder levels to drive crossfunctional results
- Effective interpersonal skills
- Excellent problem solver
- Team player
- Knowledge of current trends and development in ecommerce
- A willingness to learn
Please and send your CV via the link.
Advertised: 18 Aug 2023 AUS Eastern Standard Time
Applications close: 15 Sep 2023 AUS Eastern Standard Time