Manager policy

2 weeks ago

Sydney, New South Wales, Australia Victorian Government Full time

Are you looking for a values-based, emergency service organisation that puts the community at the centre of everything we do?

We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week.

With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experiences, and backgrounds, recognising the unique value they bring to CFA.

Want to read more about the Country Fire Authority (CFA) click here.

About the Role

A newly created Manager Policy and Doctrine position is currently available within the Governance, Legal and Risk department at CFA.

Reporting to the Senior Manager Governance Services, this role offers an exciting leadership opportunity to manage the day-to-day operations of a small team of policy and doctrine specialists.

This highly collaborative role will require a skilled people manager to build team capability, develop existing processes, and establish strategic partnerships with a range of key stakeholders.

Key responsibilities will include:

  • Lead the implementation and maintenance of CFA's Policy and Doctrine Framework.
  • Provide research on emerging trends related to policy and doctrine within the Victorian emergency services sector.
  • Manage the process for establishing and refining policies and procedures that govern operations and practices of CFA both on and off the fireground.

About You

The successful candidate will demonstrate:

  • Tertiary qualifications in policy development or a related discipline with extensive experience in managing policy or doctrine frameworks –within a large, complex and diverse organisation.
  • Extensive knowledge and understanding of contemporary policy or doctrine development and governance practices.
  • Ability to research complex matters and to distil voluminous and complex information into clear and concise written documents.
  • Significant experience within the emergency response or government sector with a sound understanding of the context in which CFA operates.
  • Superior communication (written and oral) and interpersonal skills with demonstrated experience in developing, managing and influencing key stakeholders in a large and diverse organisation as well as preparing advice at senior executive levels.
  • Ability to lead teams in a fast paced and complex environment, with multiple stakeholders and competing priorities.
  • Successful experience in project management in high-pressure, complex environments, capable of planning and implementing multiple projects while prioritising tasks to meet objectives and deadlines within time and budget constraints.

Why choose CFA

  • Meaningful Purpose: Your contribution truly makes a difference
  • Work-Life Balance: Paid parental leave, generous leave provisions
  • Growth Opportunities: Learning and development
  • Flexibility: Hybrid work options with flexible work arrangements
  • Discounts: Emergency Memberlink discounts on various services
  • Wellbeing Focus: Healthy for Life programs, flu vaccinations
  • Member Assistance Program: Access support across 8 service pathways

Your Application

Click the 'apply' button to access our online application form. Here you will be asked to provide personal and contact details and respond to employment-related questions.

When applying for a position with CFA, please submit a cover letter and resume that demonstrates your qualifications, experience, key attributes and skills required for the position.

Pre-employment Checks

Offers of employment will only be made to candidates who:

  • Successfully complete a National Police History Check, Working Rights Check and hold a valid Working with Children Check.

CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.

Applications close: 11:59pm 26 June 2024.

If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email

The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014. You can view our Privacy Statement here. For access and correction of the information we have collected, contact


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