Front Office Coordinator

2 weeks ago

Brisbane, Queensland, Australia Barclay Recruitment Full time
State of the art Tongue Tie Clinic changing the lives of mothers and their babies

  • Work alongside a diverse team of dedicated professionals and support staff in an amazing culture
  • Great central location in Brisbane that is close to public transport

About us

Our client draws patients from all over Australia and worldwide, and have an amazing and diverse team of dedicated professionals and support staff.

They offer a holistic, innovative and transformative approach to treating orofacial disorders.

They looking for an experienced, dedicated, passionate and heart-based front office coordinator to be the smiling face and welcoming voice of the practice.


About The Role
This is an exciting time to be joining their team, as they expand to meet growing patient demand. They are looking for someone committed to ensuring patients' needs are being met and exceeded.

Core responsibilities include:

  • Warmly and skillfully managing inbound communications via phone, the web and social media
  • Professionally and responsibly maintaining a responsive and efficient schedule for multiple practitioners
  • Sensitively handling enquiries from patients in need
  • Welcoming and fare welling patients and their families with friendliness and warmth
  • Tactfully and discretely managing payments and financial plan arrangements

Hours:
Standard full time business hours - Monday to Friday

About you

You are experienced, dedicated, passionate and heart-based and want to combine those personal qualities with a desire to work in a practice known for its innovative approach and transformative outcomes.

You're a person who loves working with a dedicated team of passionate and caring health professionals and support staff. You're seeking that great balance of autonomy and support where you can truly shine. Is this you? If yes, we would love to talk to you

Skills / Experience Required:

  • Minimum of 2 years experience as a receptionist
  • A people person
  • Loves to get stuff done and to a high standard
  • Positive "cando" attitude
  • Highly organised
  • Capacity to plan ahead anticipating future needs
  • Attention to detail
  • Great at task and time management
  • Ability to juggle a number of tasks simultaneously
  • Strong work ethic, who is happy to be part of a highperformance culture and a great team player

Skills Preferred (but not required):

  • Experience as a front office coordinator or receptionist in a premium dental or private medical practice
  • As a dental assistant or other clinical role

Benefits and Perks

  • Great central location in Brisbane that is close to public transport
  • Ongoing training and development provided
  • You're guaranteed to grow, learn and develop personally and professionally
  • A wonderful team of kind and generous people, committed to delivering high quality care
  • A caring, values led culture
  • A very kind and supportive boss No really

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