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Corporate Applications Support Officer

3 months ago

Woodville, Australia City of Charles Sturt Full time
Exciting 12 month contract opportunity within Local Government

  • Be part of the innovative and passionate City of Charles Sturt
  • Work with a supportive and collaborative organisation

About the role

Skills and Knowledge

  • Experience with supporting and maintaining TechnologyOne, Microsoft SharePoint Online, Pinforce or SmartIQ Forms is desirable but not essential.
  • An understanding of the principles for supporting onpremise and cloud environments.
  • Ability to cope with a constantly changing and developing environment and assist staff through periods of technological change.
  • Ability to work autonomously and as part of a team and have great organisational skills

Experience

  • Experience providing user and technical support, including documentation, whilst using a service desk system to achieve customer SLA's.
  • Experience with SQL databases and related services, including developing and maintaining reports.
  • Experience in developing and maintaining corporate electronic forms.
  • Experience in following ITIL guidelines, such as Incident, Problem and Change management, etc.
  • Experience in contributing to continuous improvement within a team focussed environment.

Qualifications
Tertiary qualifications in Information Technology, Information Systems or similar.

Please note - all applicant resumes must be submitted in Word format only.

Applications close December 11th at 5pm.

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