Operations Support Agent
1 week ago
The Benefits
- Uniform provided, including safety shoes
- Safety Above All Culture
- Career development opportunities
- A positive working culture, with our People-ServiceProfit philosophy putting our people first
- We care for our employees wellbeing and value their contributions to our company
About the Role
Go behind the scenes in our operations team based at our Brisbane Gateway Station near the Airport.
Our Operation Support Agents are committed to sorting our freight and ensuring all shipments move through our depots seamlessly and with care, so that we can deliver on our service promises.
Processing our customer's shipments takes a huge team of operational Handlers, on the ground tackling and coordinating a high volume of freight to ensure our customers can deliver for their customers.
- Safely manage and internally move all the consignments that come in and out of our depot in a timely manner
- Label all consignments to ensure efficient route
- Sort consignments to the correct delivery area
- Work together as a team to ensure efficient turnaround times
Experience
- Previous warehouse experience desirable
- Forklift license is highly desirable (or willing to obtain)
- Previous airline experience desirable
- Outstanding customer service experience
- Safety focused with an understanding of chain of responsibility
The Company
FedEx Express is one of the worlds largest express transportation companies and has consistently been selected as one of the worlds top 500 companies and the World's Most Admired Companies by "Fortune" magazine.
As TNT and FedEx officially joined forces on 25 May 2016 this role will support both FedEx and TNT businesses within Australia.
The Philosophy
People-Service-Profit (P-S-P).
We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for FedEx to be successful.
Our success in the industry is attributed to our people.Throughout P-S-P philosophy, we have a work environment that encourages employees to be innovative in delivery the highest possible quality of service to our customers.
We care for our employees' well-being and value their contributions to the company.The Culture
We honour innovation, integrity and commitment.
We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams.
The Mission
We strive to be the Best Company to work for with the Best Service and the Best Brand in our Industry.
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