Selection Centre Coordinator

2 weeks ago

Melbourne, Victoria, Australia CSR Group Full time

Selection Centre Coordinator - Melton:

Job no:

Work type:
Full time

Location:
Melbourne

Categories:
Call Centre/Customer Service

Selection Centre Coordinator - Melton

The Opportunity
An exciting permanent opportunity for a Selection Centre Coordinator to join our PGH Selection Centre in Melton.

Reporting to the Customer Service Manager, you will be accountable for the daily operations at the Melton Selection Centre.

You will also assist the broader Customer Service Team and focus on providing exceptional service to our customers who visit the site.


A typical day looks like

  • Providing exceptional service and building ongoing professional relationships with our customers who visit the Selection Centre;
  • Assisting the Customer Service and Sales Teams with order processing and phone calls;
  • Ensuring the selection centre both internally and externally is attractive and well maintained;
  • Resolving customer concerns and offering solutions for positive outcomes;
  • Organising product samples for customers and ensuring our sample rooms are stocked and maintained at all times;
  • Providing feedback to the business for the improvement of products and processes.

About you

  • Previous experience in a customer service/retail role;
  • Understanding of colours and design trends. Colour background would be advantageous;
  • Experience in the building materials or a related industry will be advantageous;
  • Strong communication and interpersonal skills;
  • Previous face to face and customer service experience;
  • Good computer skills with SAP and Excel experience highly regarded.

Hours of Work
Monday to Friday: 08:00am to 04:00pm or to the opportunity for flexible working hours

Why work with us?

  • Opportunity to work for high performing business with ongoing career opportunities
  • Fulltime permanent position as part of an amazing team
  • Attractive salary, 12% superannuation and lots of employee benefits

Who are we?

CSR Limited is a leading Australian Manufacturing business with a rich history. We are recognised for our innovative approach to developing sustainable and high performing building products and systems for the residential and commercial segments across Australia and New Zealand.

PGH Bricks & Pavers, a part of the CSR Group, is a leading manufacturer and distributor of high-quality clay bricks and walling products with operations across the east coast of Australia. We're all fired up about Bricks We believe that bricks are the most beautiful and versatile building material available. We are focused on excellence in everything we do. We are dedicated to our customers and delivering industry innovation through leading technology and product development.

Advertised: 09 Mar 2023 AUS Eastern Daylight Time

Applications close: 31 Mar 2023 AUS Eastern Daylight Time

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