Outpatients Practice Manager
2 weeks ago
Metro South Health is Australia's first digital health service and one of the largest in Queensland, with an estimated residential population of approximately one million people or 23 per cent of Queensland's population.
This is your opportunity to join the dedicated team of professionals at Metro South Health and be part of a world-class, dynamic and growing health service that embraces technology, excellence in health care, teaching, research and empowering our people to be the best in serving our community.
About the RoleThe Practice Manager is accountable for the efficient operational management of the Bayside Health Service Outpatient Department, and the provision of excellent customer service
The position works in collaboration with the Nurse Unit Manager to:
- Manage the Specialist Outpatient Departments at Bayside Health Service campuses including undertaking reporting to the Facility Executive around Outpatient Department Key Performance Indicators demonstrating continuous quality improvements in service delivery.
- Lead and manage a designated team to provide client focused business services which meets the needs of the community and optimises own source revenue opportunities through the identification of compensable patients attending outpatient services.
- Fully support the delivery of quality clinical care by practitioners working in the Outpatient Department.
- Set and deliver excellent customer service standards provided to all customers of the Outpatient Department in line with the principles of patient centred care.
Our values guide our day-to-day decision making and are fundamental to what we care about as a health service, how we behave, how we interact with each other and provide care to the many patients who come through our doors every day.
We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance.
As a Metro South employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases.
It is a condition of employment for this role for the employee to be, and remain, vaccinated against COVID-19 Health Employment Directive No.
12/21 and Queensland Health Human Resources Policy B70.-
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