Incident Response Officer

1 week ago


Melbourne City Centre, Victoria, Australia Department of Education Full time

The Division supports the education sector to be prepared; to respond quickly and effectively when incidents occur; and to provide appropriate and proportionate recovery supports after events.

The primary role of the Security Unit is to install, maintain, monitor alarm and CCTV systems, as well as respond to security related issues at the Department's schools and other premises

The role will:
- liaise with police, security service providers and school leaders over alarm activations
- liaise and provide support with alarm system technicians working on sites
- liaise with other emergency services in relation to emergencies at schools
- interpret alarm activations and exercise judgement in dispatching security service providers and/or police


Incident Response Officers will also receive and process incident reports from school leaders in a timely, efficient and empathetic manner.

The incident details will be recorded in the Department's database and communicated to schools, regional and corporate personnel.
The role will be required to work shift work in the 24/7 control room.
For more details regarding this position please see attached position description.
Applicants requiring adjustments can contact the nominated contact person.
Applications close 19 April 2023.

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