Loss Prevention Clerk

2 weeks ago

Coomera, Queensland, Australia Costco AU Full time

Position Summary
Protects company assets from internal and external theft. Observes and reports potential safety and security hazards. Investigates, detains suspects, completes reports, cooperates with local law enforcement, and testifies in court if necessary. Reports directly to Warehouse Manager.

Job Duties/Essential Functions

  • Walks the warehouse and perimeter to monitor safety and security concerns
  • Follows and maintains knowledge of Costco procedures and applicable laws related to loss prevention duties
  • Attends meetings and seminars regarding loss prevention
  • Observes, detects, and investigates internal and external theft threats
  • Reports potential internal theft situations to Warehouse Manager
  • Participates in Shrink Committee
  • Detains and interviews shoplifters when warranted
  • Prepares reports for internal use and for potential prosecution
  • Maintains evidence and reports files collected from investigations
  • Testifies in court concerning theft investigations
  • Communicates with other area Costco Loss Prevention Clerks and Security personnel of area businesses to exchange information about current and local theft threats
  • Follows proper Member Service and general safety and security procedures and standards
  • When in office, answers phones and assists callers
  • Assists in other departments of the warehouse as necessary
  • Provides prompt and courteous service to members, employees and vendors

_ Ability to operate vehicles, equipment or machinery_

  • Personal vehicle, computer, printer, card printer, phone, copier, credit/debit terminal, rubbish compactor, cardboard baler

Education/Training:

  • High School Certificate

Knowledge/Skills:

  • Loss prevention, security or comparable experience

Other Skills and Abilities:

  • Google Suite (Docs, Sheets, Slides), AS400, Elumina

Other specific requirements

  • Satisfactory Criminal Record Check
  • Full COVID19 vaccination or medical contraindications certificate
  • If successful, you will be required to undertake role & department specific training within specified timeframes

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