Customer Experience Executive
2 weeks ago
Build a solid foundation and continue to grow and expand on your marketing career:
Drive retailer and community engagement through execution of key campaigns:
Permanent opportunity
Wetherill Park Shopping Centre
We currently have an opportunity for a motivated Customer Experience Executive to join the team at Stockland Merrylands Shopping Centre in Sydney.
To be successful in this role you will implement creative and engaging customer experiences supporting the centre's marketing strategy and plans.
You will also partner with local retailers and the community to drive opportunities within the centre.Once you are established within your role, your responsibilities will expand to include Stockland Piccadilly Shopping Centre within the Sydney CBD.
About the role
Reporting directly to the Senior Marketing Manager and working with a dedicated team, you will support the implementation and execution of ongoing campaigns, initiatives and events for this shopping centre, along with the development and delivery of engaging social and digital content.
This high touch customer facing role works closely with retailers and the local community and is pivotal in ensuring the centre marketing outcomes are delivered and achieved.
Key responsibilities will include:
- The successful implementation of local area marketing campaigns and events
- Engaging with local retailers, groups and committees to ensure the sponsorship and participation opportunities are identified and integrated these into key marketing campaigns
- Contributing to the integration of CR&S initiatives and relationships through the marketing mix and program
- Implementing community relations programs, events, and sponsorships
- Content creation across social and digital channels
- Driving the presentation of the centre including visual merchandising, hoarding and signage
About you
You possess marketing knowledge and expertise gained through a formal qualification and ideally have worked within shopping centres or retail industries.
Together with well-developed written and verbal communication skills and an eye for detail, you have the ability to work under pressure and meet agreed deadlines.
A true brand advocate with the ability to create genuine stakeholder relationships and the ability to go above and beyond.
What's in it for you
At Stockland we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career.
We recognise the importance of flexibility and work life-quality and over 80% of our employees have informal or formal flexible work arrangements.
We offer competitive remuneration and benefits. Benefits include free to access or subsidised lifestyle, health, well-being, and financial services products.
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