Customer Services Officer

1 week ago

Melbourne, Victoria, Australia Yarra City Council Full time

Customer Service Officer

Casual Positions Available

$39.16 per hour (inclusive 25% casual loading) + Superannuation
-
Supportive and Friendly team environment where we value growth and development:


  • Work in a dynamic and collaborative environment:
-
Excellent employee benefits and competitive hourly rates


Yarra City Council is seeking passionate, energised, and motivated Customer Service Officer's to join our vibrant Customer Experience team in the Leisure Services Branch.


This is a casual ongoing position with various benefits from accessing all of the Yarra Leisure facilities to the opportunity to work in a vibrant and diverse council environment.


Your duties will include:

  • To provide memorable and efficient customer service to patrons of the Yarra Leisure Venues, in line with City of Yarra customer service standards.
  • Develop strong relationships with all Yarra Leisure patrons and Yarra Leisure staff ensuring a positive contribution to the Team.
  • To keep abreast with all Yarra Leisure's products, services, policies and procedures and ensure consistent and accurate information is delivered to patrons.
  • To complete daily administrative functions including, retail sales, conducting facility tours and processing memberships, while maintaining a safe and professional customer service area.
Yarra city council is a dynamic Organisation. We pride ourselves on inclusive culture and diversity. We aim to continually improve service to the community.

For further information see the
Position Description below or contact
Paul Pagliaro, Customer Experience Team Leader on

Customer Service Officer

  • Position

Applications close on Tuesday 21st March 2023 at 11:55pm

  • Yarra City Council is committed to being a _child safe organisation_ and supports flexible and accessible working arrangements for all. _
  • This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as gay, lesbian, bisexual, transgender, intersex or queer. _
  • We draw pride and strength from our diversity, remain open to new approaches and actively foster an inclusive workplace that celebrates the contribution made by all our people._

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