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Surveillance Trainee Operator

3 months ago

Gold Coast, Queensland, Australia The Star Entertainment Group Full time
There has never been a better time to join The Star Gold Coast team within our Surveillance Department

As a Surveillance Trainee Operator, you will undertake relevant training and assessments to perform the trainee operator function.

This will require you to monitor, accurately record, investigate and report threats of casino revenue, safety of persons, illegal/undesirable activity and the integrity of gaming operations in an efficient and effective manner.


You will work as part of a small, cohesive team who is responsible for providing an effective and efficient response to all safety and security communication needs for the property, striving to maintain a safe environment for our team members and guests.


What are we looking for?

  • High level of personal integrity and ability to work in an extremely restricted and confidential environment
  • Strong mathematical aptitude as well as moderate to advanced computer skills
  • Knowledge relating to CCTV, Security, alarm systems and other jobrelated programmes and systems (desired but not essential)
  • Exceptional written and verbal communication skills
  • Sharp observation and retentive memory skills
  • Demonstrated ability to learn new processes and systems while following regimented procedures
  • Currently hold or be eligible to obtain a Queensland Casino Licence (CE) or Queensland Key Employee Casino Licence (KE)
  • Availability to work any shift during a 24hour rotating roster, including weekends and public holidays

What can we offer you?

  • FREE buffet meal with a new menu every day at our Employee Dining Room
  • 30% staff discounts across our awardwinning venues on all 3 of our properties
  • Lifestyle and wellbeing discounts and benefits, including EAP & gym memberships
  • The Star is an Employer of Choice for Gender Diversity awarded by WGEA
  • Groupwide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender and Indigenous
  • Career development, training, and courses via The Star Academy limitless career opportunities
  • An organisation that values diversity, teamwork and being your best self
  • Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position._

About us
The Star Gold Coast offers luxurious accommodation and spa, iconic bars, restaurants and a world-class casino. We offer entertainment like no other, with our live concerts and shows in our Theatre and Events Centre, Live on the Lawn events, world class DJ's at Atrium Bar & more It is a destination that offers relaxation and fun at the same time

Our Culture


The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace.


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