Tech Care Team Member
2 weeks ago
Job Description:
BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people.
We're driven by innovation and are proud that the technologies in our products and brands, like COLORBOND steel, inspire and protect everything from hospitals and bridges to stadiums and homes.
The Opportunity
We're committed to ensuring our business represents the communities in which we operate - and that includes supporting the representation of women across our workforce.
We are proud of the gender diversity across our business, we have a female CEO, over 50% of our executive team are female and we have been named an Inclusive Employer in by the Diversity Council of Australia.
We want to offer you a career pathway with us Your journey starts as a Techcare team member based at our city office in Melbourne CBD.
We've been on a journey over the last few years to enhance our in-house IT capability - and our Techcare Team are proud of the increased service level we now offer our business.
What Will You Do?
The TechCare team provide on-site IT Support Services (Desktop Support), Enjoy the variety of providing VIP on-site technical support to our executive colleagues at our Melbourne Head Office located in Melbourne CBD and our colleagues in Mount Waverley VIC.
- Providing onsite support to colleagues across our Melbourne head office facilities
- Assisting our external IT Service Providers
- Providing maintenance of both software and hardware
- Configuring user profiles and accounts
- Advising users and offering guidance
More About You
We don't expect you to know our industry or our business, we have an internal network to support your learning that, it's your desktop support experience and customer focus that we value most.
We are looking for team player with:
- Knowledge of IT service delivery frameworks, methodologies and process implementation
- The ability to articulate ideas to both technical and nontechnical stakeholders.
- Knowledge of Office365 and Windows 10
- Experience with A/V Hardware and Systems
- Exposure to Apple products and ServiceNow will be looked upon favourably
What's in it for you
- Fulltime permanent position with 14% super option
- Annual incentive program
- Free parking onsite
- Employee benefits with discounts on health and wellbeing products and services
- Employee Assistance Program
The BlueScope Difference
A career at BlueScope provides the opportunity to make a difference - to you, to your team, to our customers, to transforming products, processes and brands, and to an organisation intent on shaping a better built environment for all our communities.
Together we can make a world of difference.
- Applications close Friday 8th September 2023_
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