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Service Administration Assistant

3 months ago

Perth, Western Australia ABN Group Full time
49337- Perth

  • Administration/Support Service
  • Parttime (Permanent)

Our Company


Boeing Plumbing is an integral part of the ABN Group, a renowned company in the construction and home building industry.

As a member of the ABN Group, we benefit from a rich legacy of expertise, resources, and a shared commitment to excellence.

Our affiliation with the ABN Group enhances our ability to provide top-tier plumbing solutions while maintaining a strong focus on innovation, quality, and customer satisfaction.

We are driven by the collective strength of the ABN Group, allowing us to continue our mission of setting industry standards and delivering exceptional results in the plumbing and construction sector.


The Role


Supporting the Operations Department, the Service Administration Assistant will be responsible for a wide range of tasks, including supporting the business customers and carrying out general office administration duties.

Responsibilities of this role include but are not limited to:

  • Monitoring the Service inbox and reviewing incoming job requests.
  • Setup up Service jobs into SimPRO ready for bookings.
  • Processing orders of any required materials needed for jobs.
  • Making and receiving phone calls on behalf of the service department, making job bookings and answering queries.
  • Review upcoming technician schedules to minimise betweenjob travel.
  • Routinely check through open tasks in SimPRO and provide status updates to relevant parties.
  • Receipt supplier and contractor invoices into SimPRO jobs.
  • Perform Ad Hoc duties relating to the role as required.

You

  • Flexible approach and attitude towards multitasking
  • Welldeveloped verbal and written communication skills
  • Excellent time management and ability to meet tight deadlines
  • Great attention to detail
  • Strong PC skills and experience in the Microsoft suite products
  • Experience using SimPRO or a similar Enterprise Resource Planning software (Desirable)

Why ABN?
At ABN we are always on the lookout for great people. People with initiative, ambition, proven skills and a passion for what they do.

Some of our employee benefits include:

  • In-house discounts
  • Flexible working arrangements
  • Opportunities to grow your career
  • Paid parental leave for primary and nonprimary carers
  • Dedicated wellness programs
  • Discounted private health insurance
**To Apply