IT Coordinator

2 weeks ago

Brisbane, Queensland, Australia Nous Group Full time

Nous is a great place to work...

Nous Group is an international management consultancy with over 700 people working across Australia and New Zealand, the UK, Ireland and Canada. We are a values-based organisation that is inspired and determined to improve people's lives in significant ways. Working in unique, cross-disciplinary teams we create innovative and enduring solutions that transform businesses, governments, and communities. We realise a bigger idea of success.

Nous is regularly acknowledged as a great place to work as part of competitive workplace reviews. In 2023 Nous was again named one of Australia's Best Workplaces by Great Place to Work, and was recognised as one of LinkedIn's best places to grow a career, as a LinkedIn Top Company (Australia). We have previously been named Best Management Consulting Firm by the Australian Financial Review on a number of occasions and a Great Place to Work every year that we've entered for the past decade (Australia). We're excited to be extending success and influence globally having recently been awarded A Great Place to Work in Canada and the UK in 2023.

We are looking for an enthusiastic IT Coordinator to join our dynamic IT team on a permanent, full-time basis in our Brisbane office. Nous IT uses some of the latest cloud technologies to support our business, and due to our growth, we need to find an awesome IT Coordinator to assist with a variety of administrative tasks that come with a large portfolio of vendor relationships.

This is a new role for a fast-paced management consulting business, with growth opportunities for someone with meticulous attention to detail and the curiosity to identify and resolve problems. It combines Level 1 IT support with and IT asset/invoice administration/software license management; offering the potential to learn about stakeholder engagement, negotiation and to shape our IT service from Brisbane.

What you will do:

  • Maintain accurate registers of Nous IT software and hardware, suppliers and warranty contracts.
  • Order IT accessories from agreed suppliers.
  • Process invoices for IT services, software and hardware, including cost allocation.
  • Administer software license allocations, assisted by automation.
  • Confidently communicate to agree most appropriate software, duration of requirement and manage license count.
  • Provide onsite IT support for 80 local users.
  • Provision and support IT assets such as laptops and audio-visual equipment to a Level 1 standard.
  • Support good information management processes and data security. Provide access to systems ethically; produce reports to demonstrate cybersecurity compliance and assist decision making.
  • Administer IT change records to ensure good IT infrastructure, application and device change process and documentation.
  • Gather and respond to feedback from stakeholders to enhance service and relationships.
  • Contribute to effective communication of IT policy, process and changes.
  • Liaise with internal and external stakeholders; schedule meetings and coordinate small IT projects.

And the practical experience...

  • Administrative Skills:
    • Experienced in handling routine office tasks with efficiency.
    • Proficient in processing invoices, managing licenses, and maintaining accurate records.
    • High attention to detail is crucial for ensuring the accuracy of financial and inventory records.
  • Technical Acumen:
    • Possesses basic IT knowledge, particularly in managing and tracking IT assets like laptops and AV equipment.
    • Comfortable following detailed technical processes for hardware setup and delivery.
    • Interest in learning and applying IT principles, although advanced technical skills are not required.
  • Process Adherence:
    • Strong ability to follow established procedures and guidelines.
    • Experienced in working within structured environments where adherence to process is critical for success.

A bit about you...

Preference for Administrative Tasks:

  • Enjoys routine and structured tasks, finding satisfaction in organizing and streamlining administrative functions.
  • Views repetitive tasks as an opportunity for perfection and process improvement.

Self-Managed:

  • As the only IT team member in the Brisbane office, you will need to be comfortable with little local supervision.
  • Working in a broader Global team of 20 people.

Onsite Work Orientation:

  • Prefers working onsite to maximize efficiency and facilitate direct communication.
  • Values the stability and predictability of a fixed workplace environment.

Communication and Collaboration:

  • Excellent communication skills to effectively liaise with vendors, team members, and other stakeholders.
  • Collaborative spirit, adept at working within a team to achieve common goals.
  • Friendly and empathetic.

Desirable Qualifications:

  • Educational Background:
    • Relevant qualification in business administration, IT, or a related field is favourable, but not mandatory.
    • Continuous learning attitude towards acquiring new skills and knowledge in IT and administrative domains.

Work Experience:

  • Relevant Administrative Experience:
    • Experience in an administrative role, particularly within an IT or technology-focused organization, is highly beneficial.
    • Experience in a service orientated role supporting customers.
    • Proven track record of managing administrative responsibilities with high accuracy and reliability.

What makes Nous a Great Place to Work?

Our aim is to deliver a flexible experience that delivers positive influence and growth for you, our colleagues, and our clients.

Below are some of the ways Nousers are encouraged to enjoy that experience:

  • Giving all Nousers greater flexibility around public holidays. Understanding that people of different cultures, religions, and political beliefs may wish to choose to take alternate days of leave from scheduled holidays.
  • Hybrid working, with monthly remote working allowance, and once off payment to set up your WFH office.
  • A collaborative bonus that reflects company performance, and is available to all.
  • Celebrating commitment to Nous by enabling access to long service leave after 5 years of employment.
  • Supporting working parents by providing 18 weeks of paid primary carer parental leave and 10 weeks of paid secondary carer parental leave (access to parental leave is gender neutral).

Finally, some important details...

Nous is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander people. Nous is a flexible workplace that offers consulting opportunities on a full-time and part-time basis.

If you have experience working on complex problems, are high performing and productive working in a fast-paced environment, and want to be part of a dynamic team that puts people at the centre of everything, then we'd love to hear from you

To apply for a role at Nous in Australia you must have Australian Permanent Residency or right to work in Australia.

Please note if you are successful in the recruitment process, you will be required to undertake background screening prior to your commencement at Nous.

  • Process Coordinator

    2 weeks ago

    Brisbane, Queensland, Australia Kinetic IT Full time

    Job no: OCREQ0022941Employment type: Full TimeLocation: Canberra, Brisbane, CairnsCategories: Administration & Support, Business/Systems Analysis, OtherAbout the OPPORTUNITY:Kinetic IT is responsible for managing some of the largest and most complex ICT environments in Australia. We're now on the lookout for an experienced Process Coordinator.Are you...

  • Program Coordinator

    2 weeks ago

    Brisbane, Queensland, Australia Clicks IT Recruitment Full time

    Clicks IT Recruitment is currently working with a national organisation that plays a vital role in the safety within the aviation sector.This organisation is in the middle of developing and integrating a once in a generation program, involving world first technology.As such they need a Program Coordinator with resilience and the ability to influence to join...

  • Project Coordinator

    2 weeks ago

    Brisbane, Queensland, Australia Clicks IT Recruitment Full time

    Clicks IT Recruitment is currently working with a national organisation that plays a vital role in the safety within the aviation sector.This organisation is in the middle of developing and integrating a once in a generation program, involving world first technology.As such they need a Project Coordinator with resilience and the ability to influence to join...

  • Project Coordinator

    2 weeks ago

    Brisbane, Queensland, Australia Exclaim IT Pty Ltd Full time

    Competitive daily rate on offer: 4month initial contract Queensland Government opportunity Exciting project of workLocation:Brisbane, Queensland AustraliaWork type:ContractDate Posted:5 February, 2024Reference:#16371About the role.**:Our government client is seeking an experienced Project Coordinator who will be responsible to coordinate the day-to-day...

  • IT Project Coordinator

    2 weeks ago

    Brisbane, Queensland, Australia Clicks IT Recruitment Full time

    Contract until end of Dec' month Extension Exciting Government Opportunity based in Brisbane CBD Market Rates $$ Hybrid environmentIn this role you will be a part of the Forestry Sales Management Information System (FSMIS) Modernisation Project Team, while you will be responsible for the following:Maintain a central register and support the review of key...

  • Program Coordinator

    2 weeks ago

    Brisbane, Queensland, Australia Exclaim IT Pty Ltd Full time

    Competitive hourly rate on offer: Flexible work arrangements Work in a Queensland Government role Brisbane locationLocation:Brisbane, Queensland - AustraliaWork type:ContractDate Posted:18 March, 2024Reference:#16508About the role.**:The Program Coordinator role works in an operational management capacity to support the Senior ICT Program Manager, leadership...

  • Project Coordinator

    2 weeks ago

    Brisbane, Queensland, Australia Exclaim IT Pty Ltd Full time

    Market Rates $80 - $90 per hour:Long term initial contract till 31st of December 202Work for a large QLD State Government department. Flexible hybrid working arrangements from their Brisbane location.Location:Brisbane, Queensland - AustraliaWork type:ContractDate Posted:14 March, 2024Reference:#16497About the role.**:Our QLD State Government client is...

  • Project Coordinator

    2 weeks ago

    Brisbane, Queensland, Australia Exclaim IT Pty Ltd Full time

    Competitive hourly rate on offer: Flexible work arrangements Queensland Government opportunity Brisbane locationLocation:Brisbane, Queensland - AustraliaWork type:ContractDate Posted:2 February, 2024Reference:#16362About the role.**:This support resource is required to assist in the end-to-end transformation from a legacy SQL system to a D365 environment....

  • PMO Coordinator

    2 weeks ago

    Brisbane, Queensland, Australia Exclaim IT Pty Ltd Full time

    Competitive hourly rate available: Initial 6 month contract with potential extensions Hybrid working options available Use your PMO skills in a pivotal roleLocation:Brisbane, Queensland - AustraliaWork type:ContractDate Posted:24 May, 2023Reference:#15717About the role.**:The PMO provides support in the delivery of our client's ICT Program including quality,...

  • Project Coordinator I 3 Month Contract

    2 weeks ago

    Brisbane, Queensland, Australia Brennan IT Full time

    Why work for Brennan IT?At Brennan IT, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, unique, considerate, supportive, trusting and accepting being the cornerstone of the business.The...

  • Project Coordinator X2

    2 weeks ago

    Brisbane, Queensland, Australia Exclaim IT Pty Ltd Full time

    Daily Market Rates: Initial 6 month contract with extension opportunities Flexible WFH arrangement Work on a range of exciting projectsLocation:Brisbane, Queensland AustraliaWork type:ContractDate Posted:19 July, 2023Reference:#15864Overview.**:Our client is a leader within the commercial space in Brisbane. They are looking to engage a Project Coordinator...

  • Project Coordinator

    2 weeks ago

    Brisbane central business district, Queensland, Australia Clicks IT Recruitment Full time

    We are looking for a contractor to fill the role of Project Coordinator in support of Queensland Government Entities relocation.Key Responsibilities:Act as the key point of liaison between department and IT for delivery of the relocation and other projects.The role covers both IT and Facilities functions.Attend project meetings as required.Gather...

  • Program Coordinator

    2 weeks ago

    Brisbane, Queensland, Australia Exclaim IT Pty Ltd Full time

    Competitive hourly market rates: Initial contract till December 2024, with possible extensions Flexible hybrid working arrangements Excellent role with a large government clientLocation:Brisbane, Queensland - AustraliaWork type:ContractDate Posted:3 July, 2023Reference:#15833About the role.**:This role will be responsible for supporting key functions of one...

  • Delivery Lead Coordinator

    2 weeks ago

    Brisbane central business district, Queensland, Australia Clicks IT Recruitment Full time

    The Delivery Lead Coordinator will primarily be responsible for managing day-to-day operations for the Audio Visual Upgrade activity by planning, scheduling, and coordinating technical changes to Audio Visual equipment and systems for a team of multi-disciplinary resources. The role will work closely with technical, business and vendor resources and report...

  • Project coordinator

    2 weeks ago

    Brisbane, Queensland, Australia Finite IT Recruitment Full time

    Utility Experience - preferredInitial contract for 12 months with potential 12 months extensionBrisbane BasedFinXL IT Professional Services is a well-established and innovative Australian company that specializes in delivering technology-enabled business solutions and consulting services across various sectors such as Government, Telecommunications,...

  • Senior ICT Technical Officer

    2 weeks ago

    Brisbane, Queensland, Australia Exclaim IT Full time

    Location: Brisbane, QueenslandType: ContractJob #16695About the roleOur client from the state government is looking for a Network Engineer to join a team of ICT Technical specialists, contributing to the implementation, maintenance, and support of a large and complex network environment.Key responsibilities- Managing the EPW ICT environment and systems with...

  • Process Analyst

    2 weeks ago

    Brisbane, Queensland, Australia Kinetic IT Full time

    Job no: OCREQ0025129Employment type: Full TimeLocation: Brisbane, CanberraCategories: Administration & Support, Business/Systems Analysis, Service ManagementAre you passionate about optimizing processes and driving efficiency within IT Service Management (ITSM) and Service Integration? We're seeking skilled Process Analyst's to join our team and take on the...

  • Customer Team Customer Lead

    2 weeks ago

    Brisbane, Queensland, Australia Exclaim IT Full time

    About the roleOur client from the government sector needs an Agile coach/Customer Team Outcome Lead (CTOL) to introduce and support new ways of working and assist in upgrading legacy systems through domain-centric delivery. This role marks a shift from past practices, where technological changes drive transformations, mostly using waterfall methods rather...

  • Process Analyst

    2 weeks ago

    Brisbane, Queensland, Australia Kinetic IT Full time

    Job no: WWREQ0025505Employment type: Full TimeLocation: Canberra, BrisbaneCategories: Business/Systems Analysis, Service ManagementAre you passionate about optimizing processes and driving efficiency within IT Service Management (ITSM) and Service Integration? We're seeking skilled Process Analyst's to join our team and take on the vital role of supporting...

  • Test Lead

    2 weeks ago

    Brisbane, Queensland, Australia Wipro Revolution IT Full time

    Brisbane Based Permanent Opportunity Hybrid role Going 23 days in officeAbout UsRole:We are looking for Test Leads based in Brisbane for one of our large program of work. The role requires a person to go to their office 2-3 days every week.Required Experience: Test professional with +5 years end to end testing experience. As a Test Lead/ Test Coordinator you...