Principal Strategist, Inspire Value

2 weeks ago


Sydney, New South Wales, Australia ServiceNow Full time
Job Description

What you get to do in this role:

  • Customer Advisory
    • Engage executives to manage industry-aligned digital transformation advisory engagements, applying ServiceNow methodologies
    • Lead discovery workshops with customers to understand goals and challenges
    • Document and present insights and recommended solutions to meet customer goals
    • Create high-quality deliverables presenting multi-year roadmaps and full business cases
    • Communicate and advise in various environments
  • Sales and Customer Success Advisory
    • Assist in determining account plans and sales strategy for regional accounts
    • Provide expertise to assess and prioritize accounts and strategies
    • Offer business outcome and value realization advice throughout lifecycle
  • Thought leadership
    • Lead the creation of new IP (best practices, white papers, workshops, etc.)
    • Enhance existing methods and frameworks
    • Collaborate with ServiceNow teams on a business consulting approach to sales


Qualifications:

  • 10+ years of experience as a Management consultant or customer-facing strategy manager in cloud technologies
  • Executive experience in digital transformation projects or enterprise software deployments
  • Industry experience in sectors like FSI, Telco, Manufacturing, Retail, etc.
  • Proven ability to develop C-Level relationships and simplify complex topics
  • Proficiency in public speaking, meeting facilitation, and white boarding
  • Extensive regional customer network
  • Strong executive presence and analytical skills
  • Financial acumen and collaborative work style
  • Willingness to travel up to 40%

FD21



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