Strategic Planning and Service Innovation Manager
1 week ago
Lead a team to position Centacare at the forefront of service design, evaluation and strategic innovation across the social and community services sector.
The Role
Working closely with the Executive Manager, the Strategic Planning and Service Innovation Manager will drive forward-looking opportunities for Centacare. This includes evidence-informed service innovation that centres the voice of client and communities.
As part of the Strategy, Research and Innovation Unit, the Strategic Planning and Service Innovation Manager will lead a small team to enhance Centacare's position as a sector-leading and outcomes focused research, advocacy and learning organisation that innovates across the service delivery spectrum.
What you need to bring
Essential
- Degree level qualifications in a relevant field
- Tender and/or grant writing experience
- Extensive project management experience
- Experience with service system design within a team environment
- Ability to deploy a suite of research approaches and skills, inclusive of leading codesign activities and processes
- Sector relevant research and evaluation experience
- Extensive experience working with CALD/NEC and/or Aboriginal and Torres Strait Islander communities
- Deep familiarity with the community and social services sector
- Sound ability to work across various research methodologies (qualitative and quantitative)
- Valid Department of Human Services (DHS) Working with Children Check
Desirable
- Experience and/or training in the use of Human Centred Design methodologies
- Postgraduate research qualifications in a relevant field
- Project management qualifications
- Experience in measurement and evaluation of programs in social and community services settings
- A developed understanding of the impact of trauma on individuals and communities, particularly where there are underlying complexities
- Experience developing training opportunities to enhance service delivery opportunities
What's in it for you
- Attractive salary and salary sacrifice options incl. meal & entertainment card
- CBD car park and optional salary sacrificed vehicle
- Work with a highly skilled and committed leadership team
- High performing, goal focused, collaborative & supportive team environment
- Longstanding and reputable organisation
- Ongoing training and development opportunities
- Access to our Employee Assistance Program (EAP)
- 6 weeks parental leave for primary carer and 2 weeks for secondary carer
- Health insurance discounts with Bupa
Who we are
Each year, we support more than 30,000 people through community services in metropolitan and regional South Australia, operating within a strong ethical framework.
We are client focused and provide support regardless of race, economic circumstance, sexual orientation, gender identity, religious belief or ethnic background.
Centacare is a Child Safe, Quality Accredited Organisation and is a registered NDIS provider. We value the uniqueness of individuals, we consult, collaborate and operate with integrity and professionalism. Centacare is committed to cultivating a harmonious workplace free from harassment and discrimination. Equal opportunity principles align with our mission, vision and values.We believe that treating our workers fairly has a positive impact on our clients and maintains our reputation as a great place to work.
To learn more about us, click on the video Centacare Catholic Family Services - Our StoryHow to Apply
For a confidential discussion about this opportunity please contact Dr Jonathon Louth, Executive Manager, on
Applicants from Aboriginal and Torres Strait Islander backgrounds are strongly encouraged to apply.
With respect, no agencies please.
-
Adelaide city centre, South Australia Centacare Catholic Family Services Full timeLead a team to position Centacare at the forefront of service design, evaluation & strategic innovation across the social & community services sector.The RoleWorking closely with the Executive Manager, the Strategic Planning and Service Innovation Manager will drive forward looking opportunities for Centacare. This includes evidence-informed service...
-
Service Desk Manager
1 week ago
Adelaide city centre, South Australia Department for Treasury and Finance Full timeDo you want to be part of a team where you are at the very heart whilst creating and shaping a team that delivers outstanding customer services at all touch points.About the Department for Treasury and FinanceThe Department of Treasury and Finance is located in the heart of the Adelaide CBD and has a vision to make South Australia a better place to live,...
-
Strategic Engagement Manager
1 week ago
Adelaide city centre, South Australia SA Health Full timeJob no: 818241Work type: Full timeLocation: Adelaide CBDCategories: Administration and Clerical, Allied and Scientific Health, Corporate Services- Department of Health and Wellbeing, Commissioning and Performance Implementation Science Unit:- Salary: $117,554 to $121,992: ASO8 Full time Ongoing AppointmentOverviewThe Strategic Engagement Manager is...
-
Team Leader, Strategy, Planning
1 week ago
Adelaide city centre, South Australia City of Adelaide Full timeTeam Leader, Strategy, Planning & Engagement-(2300247) A workplace of positive people and ideas A role where you drive the outcomes Full Time, Permanent OpportunityAbout the OpportunityBe a part of the future of Adelaide through this collaborative and people focused leadership position. In this highly influential role, within our Strategy, Insights &...
-
Client Relationship Consultant
1 week ago
Adelaide city centre, South Australia My Plan Manager Full timeAbout usAt My Plan Manager our vision is to create an inclusive Australia where everyone can have the opportunity to reach their full potential. We do this by offering individualised budget management, in meaningful and transparent ways, so that the initial complexities and ongoing responsibilities of being an NDIS participant doesn't get in the way of...
-
Client Relationship Consultant
1 week ago
Adelaide city centre, South Australia My Plan Manager Full timeAbout usAt My Plan Manager our vision is to create an inclusive Australia where everyone can have the opportunity to reach their full potential. We do this by offering individualised budget management, in meaningful and transparent ways, so that the initial complexities and ongoing responsibilities of being an NDIS participant doesn't get in the way of...
-
Adelaide city centre, South Australia Underwood Executive Full timeReporting to the Chief People and Culture Officer Turn Strategy into Actionable Plans Lead a Dedicated Team (OD, L&D, Workforce Strategy)Lead a team and assist the direction of this high-profile SA government agency with your OD and capability specialist skills and experience.The Department of Primary Industries and Regions (PIRSA) is a key economic...
-
Adelaide city centre, South Australia SA Health Full timeJob no: 834745Work type: Full timeLocation: Adelaide CBDCategories: Administration and Clerical, Corporate Services- Department for Health and Wellbeing, Corporate and System Support Services Strategic Industrial Relations Unit:- Salary:- $104,938 to $113,43 ASO7 Full Time / Term Contract (Up to 31 December 2024)Overview Help shape the narrative for the...
-
Strategic Biomedical and Facilities Manager
1 week ago
Adelaide city centre, South Australia SA Health Full timeJob no: 821926Work type: Full timeLocation: Adelaide CBDCategories: Administration and Clerical- SA Dental Statewide Clinical Support Services, CALHN, Adelaide CBD:Salary: ASO8 $117,554 $121,992 (p.a.) + Superannuation & Salary Sacrifice Benefits:- Full Time, Permanent RoleThe Strategic Biomedical and Facilities Manager is responsible for the strategic and...
-
Strategic Asset Manager
1 week ago
Adelaide, South Australia Ventia Pty Limited Full timeStrategic Asset ManagerDate:30 Jan 2024Location:Adelaide, SA, AU, 5000Company:VentiaThe CompanyOne of Australasia's largest dedicated infrastructure service providers, Ventia is a new and dynamic organisation with a rich history. Our clients are the owners and operators of major infrastructure that is critical to our communities. No one else does exactly...
-
Service Delivery Manager
1 week ago
Adelaide city centre, South Australia Peoplebank Full timeLocation: Adelaide CBD Job Type: Permanent Posted: 10 days ago Contact: Jessica Gadsby Discipline:General IT Reference: About the CompanyWith 33 years of experience, a leader in Australian engineering services specializing in Defence, Hosted and Managed services, Cyber Security, and Data Analytics. Committed to providing innovative, cost-effective IT...
-
Adelaide city centre, South Australia My Plan Manager Full timeProvide generalist support to the P&C team Gain exposure to the breath of the P&C function Fulltime Permanent positionAbout My Plan ManagerMy Plan Manage (MPM) is Australia's largest NDIS Plan Management organisation. With our Head Office located in Adelaide, we operate nationally. My Plan Manager plays a role not only as the Plan Management service of...
-
Community Admin Assistant
1 week ago
Adelaide city centre, South Australia My Plan Manager Full timeProvide generalist support to the Kinora team Gain exposure to the breath of the Kinora function Part time 6 month contractAbout My Plan ManagerMy Plan Manager (MPM) is Australia's largest NDIS Plan Management organisation. With our Head Office located in Adelaide, we operate nationally. My Plan Manager plays a role not only as the Plan Management service of...
-
Service Manager
1 week ago
Adelaide city centre, South Australia Aon Corporation Full timePosting Description: Drive the implementation of the COE strategy Lead quality improvement initiatives through feedback, qualitative and quantitative data Key leadership role based in AdelaideService Manager - Centre of ExcellenceThe Aon Client Services team (ACS) is a business-critical operating unit within Aon Australia, providing best in class broking...
-
Community Engagement
1 week ago
Adelaide, South Australia My Plan Manager Full timeCommunity Engagement & Partnerships Manager - VIC• Community Engagement,DescriptionAbout usThe National Disability Insurance Scheme (NDIS) is the largest Australian social reform since Medicare. It's life changing for people with disability... but that doesn't mean it's easy to navigate. And that's where My Plan Manager comes inAs a financial intermediary...
-
Manager Strategic Commissioning
1 week ago
Adelaide, South Australia SA Health Full timeJob no: 857951Work type: Full timeLocation: Adelaide CBDCategories: Administration and Clerical- Department for Health and Wellbeing Commissioning and Performance Planning and Commissioning:Salary: $119,317 to $123,82ASO8 Full Time / Ongoing appointmentOverview:The Manager, Strategic Commissioning is accountable to the Executive Director, Planning and...
-
Manager Strategic Commissioning
1 week ago
Adelaide, South Australia SA Health Full timeJob no: 865544Work type: Full timeLocation: Adelaide CBDCategories: Administration and Clerical- Department for Health and Wellbeing Commissioning and Performance Planning and Commissioning:Salary: $119,317 to $123,82ASO8 Full Time / Term Contract up to 13 MonthsOverview:The Manager, Strategic Commissioning is accountable to the Executive Director, Planning...
-
General Manager
1 week ago
Adelaide city centre, South Australia Underwood Executive Full timeDrive Future Growth & Development Stakeholder Engagement Focus Innovative Water TreatmentThis is an exceptional opportunity to join an innovative water treatment business where you can lead the organisation for continued growth.Ecas4 Australia was founded to provide health structures, in patient departments and accommodation of all kinds, with technologies...
-
Call Quality Analyst
1 week ago
Adelaide city centre, South Australia My Plan Manager Full timeDo you have an inquisitive nature with a healthy data curiosity??If so we have the role for youAbout the role:We are looking for someone to join the Client Services Team as a Call Quality Analyst.As a key member of the Client Services Team, the Call Quality Analyst, responsible for ensuring that both inbound and outbound calls to clients and providers meet...
-
Economic Analyst
1 week ago
Adelaide city centre, South Australia SA Government -DEPARTMENT FOR INDUSTRY, INNOVATION AND SCIENCE Full timeDepartment for Industry, Innovation and ScienceJob reference: 559917Location:ADELAIDEJob status: OngoingEligibility: Open to EveryoneAbout us:The Department for Industry, Innovation and Science is at the heart of the government's plan to revitalise South Australian manufacturing and make the most of our state's natural advantages, our globally recognised...