Employment Engagement Officer

2 weeks ago

Maitland, New South Wales, Australia Castle Personnel Services Limited Full time

Description

Employment Account Officer

Disability Employment Services

Hunter (Maitland & Cessnock)

Full-Time

Benefits

  • Fully maintained company vehicle, laptop and phone
  • Access to generous FBT exemptions and meal entertainment benefits
  • Work for a small organisation with a strong alignment to their values & inclusive culture

Join Our Passionate Team at Castle

At Castle, we've been making a difference for over 30 years, helping individuals with diverse abilities lead meaningful lives in the vibrant communities of Newcastle, Hunter, and Central Coast. We're not just a company; we're a dedicated team committed to 'opening a world of possibilities' through diversity, inclusion, and the value of employment.

Your Opportunity Awaits

As an Employment Account Officer, you're not just filling a role; you're embarking on a fulfilling journey. Reporting to our Branch Manager, you'll:

  • Conduct business development activities with local businesses, including reverse marketing, telemarketing, and lead generating activities
  • Work closely with job seekers to identify their employment needs and provide support throughout their job search journey
  • Build strong, collaborative relationships with clients and employers to secure successful job placements and support new business opportunities
  • Enhance customer experience by providing exceptional service and support
  • Demonstrate your track record of meeting KPIs, building relationships, and displaying a resilient, positive attitude

This is a full-time, permanent position based at our Hunter sites, with the potential for occasional work at other Castle locations. The Salary for this role is paid based on an award rate at $31.86p/h with room to progress to the higher pay points. If you do bring Industry knowledge and experience, there may be potential to align you to a higher pay point.

Maximize your earnings with our attractive salary packaging benefits Choose the benefits that best suit your needs and lifestyle, including living expenses (mortgage/rent), meal and entertainment, and even purchasing a car. By paying for these expenses before tax is calculated, you'll pay less tax and have more money to spend, you are able to claim a total of $18,550 per year.

What You'll Need to Succeed

To excel in this role, you should have:

If you do not meet all the listed requirements, please do not let this deter your application or motivation to have a conversation with the hiring manager

  • Relevant Certificate IV or specific industry or equivalent knowledge and 3 to 5 years of experience
  • Demonstrated personal integrity, professionalism and empathy towards people living with Disabilities
  • Demonstrated experience or transferrable skills for success in employment services and account management
  • Effective and adaptable communication skills with the ability to build and manage strong relationships with participants, employers, colleagues, and other stakeholders
  • The ability to learn and fully adopt new software packages and electronic business systems, including the use of ESS & JRL

Essential Criteria

To join our team, you'll need:

  • An NDIS Workers Check (or a willingness to obtain one).
  • A Working With Children Check (or a willingness to obtain one).
  • A driver's license or reliable transportation.
  • Willingness to understand and agree with Castle's Vision, Purpose and Value statements and the ability to apply these values to your own work

Ready to Make a Difference? Apply Now

If this is you, apply now with a copy of your current CV and a cover letter outlining your experience and interest in the opportunity.

Castle's Christmas closure is from 22/12/2023 to 01/01/2024 inclusive and any applications received within this time will be assessed and actioned upon our return in the new year.

For more information, please contact HR, at

We look forward to hearing from you.

Castle promotes a workplace that actively seeks to include, welcome and value the unique contributions of all people. Castle encourages people with disability, Aboriginal and Torres Strait Islander people, and people from culturally diverse backgrounds to apply for this job.

Castle also promotes Accessibility for all hiring campaigns. Please advise if you require assistance

Castle's services operate from the lands of the Darkinjung people, the Awabakal people, the Worimi people and the Wonnarua people. We acknowledge the Traditional Custodians of the lands where we work and live. We pay our respects to the Elders of these lands – past, present and emerging

Role Type

On-site
• Permanent
• Full-time
• Entry Level

Pay Rate

31.86 AUD AUD (Hour)

Company Overview

For over 30 years, Castle has helped people with disabilities, mental health conditions, chronic illnesses and injuries find work and live meaningful lives the Newcastle, Hunter, and Central Coast regions. Castle's group of highly passionate people, provide support to individuals to empower and facilitate them to be financially and socially independent through a range of community referral partners, capacity building, social interactions, training, education and employment. Castle provides guidance and supports to employers to have inclusive workplaces through recruitment, on the job training and support and workplace education. We believe in the power of diversity, the responsibility of inclusion and the value of employment.

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