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Engineer, Customer Planning
3 months ago
About us:
We're a team that cares about you and your community. CitiPower, Powercor and United Energy own and operate the electricity distribution networks servicing 1.9 million customers located across 65% of Victoria. These customers include a large number of households, as well as commercial and industrial businesses, world class arts, health and sporting precincts, popular tourism regions and the biggest infrastructure projects in Victoria.
In designing and delivering these services, our people are united by a real sense of purpose to empower customer choices in ways that are important for our communities and the environment. Using advanced analytics, knowledge built through years of practical expertise, partnerships with leading researchers, and the courage to experiment, our people are proud to be disruptive influencers amongst the electricity industry.
Increasingly, our networks are connecting new large-scale renewable energy generators and integrating technologies like solar, batteries and electric vehicles as customers change the way they generate, use, store and share power. This demand is transforming the electricity market faster than any change we've ever seen before. As a result, our people are at the frontline in developing and implementing innovative technologies and solutions necessary for the future of our industry not only in Victoria but globally.
About the Role:
We currently have an exciting opportunity for an experienced and motivated engineer to join our Customer Planning and Power Quality team in a full time and permanent capacity based at our Market Street Head Office.
Working alongside other Engineers, this role plans for our customers energy future by preparing our networks for growth in Customer Energy Resources. You will have a key focus on a proactive response to maintain high levels of customer power quality and ensure that emerging constraints affecting our customers network experience are addressed timely and efficiently.
Overall, this position is responsible for ensuring customers on the United Energy, Powercor and CitiPower networks are empowered to able to make their own energy choices.
The ideal person for this role will have a strong technical background and experience in the electricity distribution industry, particularly involving Customer Energy Resources. In addition, this candidate will have strong communication and stakeholder management skills, including the ability to work across the organisation to influence effectively at all levels both internal and external to the business.
In this role you will deliver:
- Manage the response to customer power quality issues and the resultant works across the United Energy, Powercor and CitiPower networks
- Undertake detailed analysis of the current and forecast impacts of Solar PV, Electric Vehicles and demand growth on network performance and power quality, as well as preparing planning reports, strategies, and policy documents to improve our customers network experience
- Manage installation and co-ordination of power quality logging equipment and software, including calibration, maintenance, and training to field staff
- Use AMI data and develop analytics to diagnose and communicate existing or emerging customer constraints
- Develop solutions to customer constraints that are economically efficient, through preparation of detailed business cases using our businesses approved economic evaluation tools and models
- Perform power system simulations using analysis software, and analyse results from power quality monitoring equipment to diagnose emerging power quality issues
- Readily share knowledge of customer planning and power quality within the business.
To succeed in this role you will have:
- A Bachelor qualification in Electrical Engineering or a related discipline
- Have or when eligible obtain and maintain a Registered engineering credential with the Victorian Building Licensing Authority
- Developing understanding of technical impacts of Customer Energy Resources (Solar PV, Electric Vehicles, batteries) on customer power quality
- Additional qualifications or studies in advanced power system simulation and analysis software, in particular PSS SINCAL would be advantageous.
- Assess customer and network data to identify emerging issues. Including AMI data, SCADA, and Power Quality Monitoring data.
- Ability to prepare business cases and strategic plans aligned to AER expenditure methodologies.
- A team player that strives on continuous improvement initiatives, who enjoys and can effectively communication, and stakeholder management skills.
Your career with us:
We have a diversity of teams across our business, all contributing to great customer and community outcomes. Our people are our most important asset, and we continually invest in nurturing their capability.
We proudly strive to provide a safe, inclusive and sustainable environment where all our people feel respected, valued and supported to bring their whole selves to work and be the best they can be.
With an embedded Inclusion & Diversity Strategy and initiatives like our Women in Power networking group, and Sparkle, our LGBTIQ+ allies pride network, we're committed to equal opportunities for all employees.
We are proud to be recognised as a WORK180 Endorsed Employer for all women. Click here to check out our benefits.
Our greatest priority is the health, safety and wellbeing of our people and the communities we operate within. This includes their physical safety – ensuring everyone gets home safely everyday – as well as their psychological safety, by ensuring everyone has the resources and support needed to achieve a work-life balance and be the best they can be.
What's next?
If you possess the required skills and experience and you are looking for a fantastic career opportunity, please submit your application by 4 June 2024.
For the full Position Description, reach out to Tom via
We encourage applications from all communities; people of all ages, genders, nationalities, abilities and cultures, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability.
Beon, CitiPower Powercor and United Energy recognise Australia's Aboriginal and Torres Strait Islander Peoples as the First Peoples and Traditional Custodians of the lands on which we work. We pay our respects to Elders past and present and acknowledge their ancient and continuing connection to Country.
We work hard to ensure our organisation is inclusive and diverse. This means everyone can feel valued, trusted, authentic and safe at work.
