HCP Case Manager Team Leader

1 week ago


Melbourne, Victoria, Australia Prestige InHome Care Full time
  • Healthcare & Medicine
  • Aged Care
  • VIC Other
  • Permanent / Full Time

17/5/2024

  • One of AFR's Best Places to Work in 2024
  • Hybrid Working Arrangements after 3 month induction period
  • Paid Day off on your Birthday and exciting Reward and Recognition Initiatives

Your Home Care Career Begins Here
Join Prestige Inhome Care as a Case Manager Team Leader

ABOUT US
At Prestige Inhome Care, we're not just a care provider; we're a family dedicated to making lives better by keeping people in the comfort of their homes. If you're passionate about client-focused care, kindness, and creating joy, we want to hear from you

ABOUT THE ROLE
As the Case Manager Team Leader for our Home Care Package Program, you will play a pivotal role in steering the day-to-day operations of the Case Management Team. Your primary focus will be on fostering a culture of excellence, ensuring that our Case Managers operate at their best, delivering client-focused care. To achieve this, you will maintain a small caseload, enabling you to stay abreast of the intricacies of the role and provide hands-on support when the team faces capacity challenges.

Key Responsibilities Include:

  • Lead and support a team of skilled case managers
  • Foster a culture of collaboration and professional growth
  • Maintain a small caseload to stay current and provide hands-on support
  • Conduct regular performance reviews and promote continuous improvement
  • Ensure high-quality care plans and compliance with guidelines
  • Provide prompt feedback and manage audits for client files

ABOUT YOU

  • Experience in community/home-based care services
  • Strong customer service and communication skills
  • Proven leadership and conflict resolution abilities
  • Attention to detail and problem-solving skills
  • Qualification in Aged Care, Disability Services, Community Services, Nursing or Allied Health discipline preferred.
  • Previous Team Leader or people management experience

WHAT'S IN IT FOR YOU?
We are thrilled that Prestige Inhome Care has been recognised as one of the AFR BOSS Best Places to Work This acknowledges our commitment to fostering a workplace where everyone feels supported and empowered.

At Prestige, we believe that our people are our greatest asset. From our dedicated carers to our passionate office staff, every team member plays an important role in delivering exceptional care and support to our clients and their families. This recognition from AFR reaffirms our belief that when employees feel valued and respected, they can truly thrive personally and professionally.

There are many other benefits of working at Prestige, including:

  • Flexible working arrangements after 3 months training
  • The satisfaction of making a real difference in people's lives
  • Growth opportunities in a business with a stellar reputation
  • Exciting Reward and Recognition programs
  • Regular social events and functions to celebrate your hard work
  • Health and wellbeing initiatives
  • Access to an employee assistance program
  • A paid day off for your Birthday

READY TO MAKE AN IMPACT? APPLY NOW
Be part of a dynamic team that values your dedication and hard work. Apply now addressing your Cover Letter and Resume to Jason Beardsley, and let's make an extraordinary difference together



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