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Franchise Hotel
1 week ago
This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates.
IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_.About Us
Vignette Collection is a diverse group of luxury hotels with a fresh focus, offering guests a more authentic and thoughtful way to travel.
Our hotels are unique in their own right, with their own distinct outlook and story to tell.
At Hotel X, we look for people who are ready to show up and change the world, one interaction at a time.
Problem solving will be your forte and you will know how to bring that competitive edge by delivering exceptional experiences for our guests, every time You will enjoy being surrounded by luxury and understand the importance of the finer details.
Your day to day:
Your positive attitude, an
d genuine desire to connect with people will ensure every guest feels truly valued.
An organized and systematic
approach to work, coupled with a meticulous eye for
detail will see you easily succeed in this role.
We're a dynamic team that effortlessly juggles
multiple tasks and are quick to respond to guest needs, whether
it's valet parking, room service, or concierge requests.
We're
not just hosts; we're
also local experts, providing
insights on sports events, attractions, and the finest local dining options
. The world comes to us, and we embrace the diverse nature of our guests and c
ollaborate seamlessly to ensure every stay guarantees
an unforgettable Hotel X experience.**
What we need from you
We're seeking individuals who have a passion for the hotel industry
and / or experience in luxury service or similar high-level customer
focused industries.
Demonstrated capability of forging strong relations
hips, a service-oriented mindset,
resilience and flexibility are key
. Familiarity with Opera or
other Hotel PMS is a bonus
. K
nowledge of the local area to provide
guest recommendations is highly valued. If you hold an open or manual driver's license, you're
jumping straight to the top of the list**
What we offer
******
As a valued member of our dynamic team, you will have access to:
-
Fun Enjoy team building, regular events, and a vibrant atmosphere*:
The IHG Employee Room Benefit & Friends and Family Program
Sales incentives and recognition schemes*:
Hotel X pays for 100% of 6 therapy, mental health, or coaching sessions each year plus access to a variety of well-being resources*:
Career development, mentoring and community support opportunities*:
The chance
to experience a unique Hotel environment, a little different to the norm
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