Experienced Trade-based Coordinator

1 week ago


Mandurah, Western Australia iPlumb WA Full time
We are seeking an experienced trade-based coordinator / scheduler to join our team:

  • A person who can work and communicate with all our staff, technicians, sub-contractors and customers.
  • A person who is used to bringing together the 'pieces of the puzzle' to align the job needs, availability of resources, access to site, and necessary paperwork.
  • Has proficient computer skills to create job cards for all new and additional works.
  • Able to schedule short term and long term works so our customers are kept satisfied at all times.
  • Ensuring accurate and quality work scopes so our technicians can carry out high level servicing.
  • Deal with inquiries in a timely manner and follow up as required.
  • Liaise and have strong customer service to ensure client needs are met.
  • Coordinate schedules with technicians and Team Leaders to ensure productivity targets are met.
  • Be adaptable and able to work in emergency jobs and resolve scheduling conflicts.

Essential Skills:

  • Previous Scheduling or Coordinator experience
  • Experience in simPRO Operating System or similar such software
  • Strong attention to detail
  • Time management skills and the ability to multitask
  • High level of computer literacy including all Microsoft Office programs
  • Have strong communication and customer service skills
  • Problem solving ability
  • Also, it would be an advantage if you have previously worked for a Trade base company, especially a plumbing, electrical and/or pump company.
  • Application with current resume


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