Switchboard and Mailroom Assistant

2 weeks ago

Melbourne, Victoria, Australia Canon Full time

Work onsite for our client (financial services company) in South Melbourne:


  • Monday to Friday, No weekend work (rotary work shift from 8:00AM to 6:00PM):
-
12 months Fixed Term position:


  • Great Working and Team environment

About Us


As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services ANZ helps organisations optimise, automate and transform their operations, setting them up for greater growth.

We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.


We're trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients' key challenges.

With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade.

The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.

When you join Canon Business Services ANZ, you'll find a rewarding culture that values you.

You'll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group's success.


About the Role


We have an exciting Team Member opportunity to join our Canon Business Services team that supports our financial services company client.

You will be based in our client's site in South Melbourne.

This 12-month maximum term role acts as the first point of contact for all external and internal calls, you will play a vital role ensuring queries and concerns are redirected to correct department.

As a highly reliable team member with a positive "can-do" attitude, you will utilize your keen eye for detail, excellent communication skills, good level computer literacy skills to perform efficient switchboard and general mailroom duties.


Main Duties

  • Handle internal/external calls
  • Dealing with customer enquiries
  • Maintain the switchboard databases
  • Mail sorting and distribution
  • Mail and courier pickups and deliveries to various points in multiple sites
  • Courier bookings and lodgements with various courier companies
  • Maintain office equipment, office supplies and stationery
  • Light cleaning duties
  • General administrative duties
  • Some heavy lifting may be involved

Key Requirements

  • Strong communication skills and a focus on delivering exceptional customer service.
  • Must have previous mailroom experience.
  • Excellent computer skills in using Microsoft Word, MS Excel, and Internet Explorer
  • High level of attention to detail and excellent time management skills
  • Must be able to work autonomously.
  • Punctual, reliable, and hardworking
  • Strong organizational and time management skills
  • Working hours will be 38 hours per week (Monday to Friday only)


In return we offer a supportive team environment where collaboration and support from your leaders and peers is the norm.

We believe in the power of an inclusive and diverse workforce.

We trust you will bring your authentic self to work and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate.

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